Difficult but there are rewards
Seasonal Direct Service Associate (Former Employee) – Middleton, WI – June 9, 2015
On the phone all day - sitting or standing, your choice. Some irate customers but most are wonderful. Sometimes breaks your heart to hear stories of hardship and inability to buy for less fortunate children. Training for the job is great. Scheduling is quite flexible and it is usually possible to find coverage for needed days off. Some variety when asked to fill in writing e-mails, handling returns, editing mailing lists, etc but usually only the "regular" employees get to do those more interesting tasks. Can be terrifically frustrating when rare "permanent" positions open due to tremendous response, much competition, and frustration on the part of "seasonal" employees who put in many years' of part-time, lower paid work, only to be passed over by seemingly young, untrained, inexperienced new employees. Is a place where anything you say will come around to "bite" you. Nothing can by trusted to be kept confidential. Everything is heard, from what you say on the phone to what you share with co-workers on bathroom breaks. Benefit is discount on American Girl dolls and Fisher Price toys.
Wonderful co-workers, customers and product plus discounts- flexible
"regular" and "Seasonal", "haves" and "have nots"