Mattress Firm Employee Reviews in United States

Found 315 reviews matching the search
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Need Better Balance
ASSISTANT MANAGER (Current Employee) –  Pompano Beach, FLMarch 11, 2016
Mattress Firm is A great Management building company, however it suffers from a lack of work/life balance. The hours are super long and the pay doesn't justify how many hours of time you loss.
Pros
Great Management building skills
Cons
No Work life balance
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its very good all the team are cooperate and helping the day typically starts with work there is flexibility to work from home
MS SQL BI Developer (Current Employee) –  Houston, TXMarch 11, 2016
its very good all the team are cooperate and helping the day typically starts with work there is flexibility to work from home
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Wonderful place :)
Sales Manager (Former Employee) –  Sioux Falls, SDMarch 6, 2016
I couldn't have asked for a better job coming out of college. I had the opportunity to work in Sioux Falls for Mattress Firm and look back and truly believe it was one of the best decisions I ever made. If you looking for an AMAZING job, then just apply!
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Great place to work and learn
Store Manager (Former Employee) –  Naples, FLMarch 5, 2016
overall an exceptional place to work and lots of room for growth, largest retailer of mattresses world wide. Training is fun and useful.
Pros
salary, commission, benefits
Cons
long hours, many meetings, micro managed
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Inviting Working environment
Department Manager (Current Employee) –  Houston, TXMarch 1, 2016
Terrible Work life balance, schedule fluctuates too much. Overall a great company to be invested in. Higher management are very helpful and reliable
Pros
Benefits and Upper Management
Cons
Family life will be limited, long hours
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Long Hours,and extra hours on holidays.
Assistant Store Sales Manager (Former Employee) –  Buford, GAFebruary 26, 2016
With Mattress Firm you work most days by yourself in a store and are not able to leave to even get lunch. The business model of putting a store on every corner is great for the business but not for the sales rep in the stores. When Holidays come around which is every holiday (presidents day, MLK, etc.) you work 6 day work weeks and extended hours. Their is no work/life balance.
Pros
Money can be good
Cons
No life
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Largest Bedding Retailer
Selling Sales Manager (Current Employee) –  Fort Myers, FLFebruary 25, 2016
Exceptional sales training, developed many useful skills in selling and building value on finding the perfect sleep system for consumers. Learned inventory financing customer service skills
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Relaxing
Assistant Manger (Current Employee) –  Baton Rouge, LAFebruary 21, 2016
Fit guest for the perfect sleep system. The most difficult part of the job is work\life balance. I learned a lot of sales techniques and sales training once a month.
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Total corporate chaos
Area Manager (Former Employee) –  Moses Lake, WAFebruary 16, 2016
Worked previously for this company before it became mattress firm, when it was Sleep Country USA and was totally employee owned. Was the best company and job I ever had , now that it is a corporate publicly traded company, all the fun went out of it. We all became numbers , no longer valued employees. Work life balance , something they say they strive for, is no existent . Holidays and weekends are MANADATORY , with little or no flexibility. You can make really good money , if you work at it and hustle , but not matter how good past performances are its never enough. The training program used to be the best in the country , now it's non existent .
Pros
Good money if you work at it
Cons
No work life balance and long hours
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Done with the current project
MS SQL BI Developer (Current Employee) –  Houston, TXFebruary 15, 2016
Hi All,
I am Raghava & i am a MSBI developer currently working with Matress Firm at Houston, TX. I am about to finish up my current project so looking for new opportunities.About Mattress Frim it is a good company to work with & environment is very friendly with professional help & knowledge. Team employees are very friendly in nature & always helpful in every way.
Pros
Occasionally free lunches.
Cons
Refreshing short breaks
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productive workplace
Truck Driver (Former Employee) –  Fayetteville, ARJanuary 28, 2016
I enjoyed driving and delivering the items needed to be delivered , loved learning new things and had very helpful team mates on the job. nothing was realty hard about the job it was just to far from my kids.
Pros
experience
Cons
to far away from home
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This is your family now
Sales Manager (Current Employee) –  Dallas, TXJanuary 26, 2016
Work/Life balance is as bad as it may possibly be able to be. Could easily fix this by allowing employees to work shifts instead of 10 hour days which consist of mostly down time, until a customer arrives. Repetitive unnecessary Saturday sales meetings starting at 7:30 AM then you work normal hours until 8pm. Multiple extended hour sales per year, many mandatory meetings fall on off days. Taking advantage of many labor law loopholes based around the fact that you make commission. The average sales person does not make enough to justify this, even exceptional sales persons who make six figures after commission hate the amount of hours.
Pros
Good Insurance, potential to make alot of money.
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Team building environment
Manager and Lead Production Specialist (Current Employee) –  Pompano Beach, FLJanuary 20, 2016
Great environment to be apart of if you like sales. Team building. And teaches you great principals in sales.

Great team, good managers
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Mattress firm at a glance
Store Manager (Former Employee) –  Jacksonville, FLJanuary 13, 2016
I enjoyed my experience working for mattress firm, I realized it was not a fit for me because I had different passions. The culture of the organization is great and there are a lot of unsung heroes at the ground lever that should be recognized.
Pros
potential to make a lot of money
Cons
work life balance, long days
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Fun and exciting oppurtunity
Assistant Manager (Current Employee) –  Pensacola, FLJanuary 10, 2016
Most days you are sitting around and waiting for people to come through the door and buy a mattress. Mattress Firm does do quite a bit with the community and always loves helping out people in need. Only thing that I have against Mattress Firm is that you don't have a work/life balance. What I mean by that is a normal day is 9:30am to 8pm 5 days a week. With most of the days you are working you're by yourself. The pay is excellent as long as you see people and have a drive to help people.
Pros
Can watch youtube, a lot of sitting, pay
Cons
No work/life balance
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it was good a place
delivery driver (Former Employee) –  Charleston, SCJanuary 8, 2016
a typical day at work was you look at your delivery reports sort them back up the trucks to the bay load them up and make all your deliverys by the dead line and be careful in people house n cortious
Pros
tips and learn aboutthe highways n taught you customer service
Cons
didnt had none
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Too simple.
Ecommerce Customer Account Manager (Current Employee) –  Houston, TXDecember 26, 2015
A billion dollar company lead by inexperienced leaders with no passion for customer service and no clear view of future consequences. This company lacks the proper training and consistency for their employees that will eventually catch up to them and leave the company in ruins.
Pros
enviornment
Cons
leadership
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Good company if you stick with it and learn the business
Area Sales Manager/District Sales Trainer (Former Employee) –  Dallas, TXDecember 17, 2015
Not a prestigious job but can make really good money if you get good at it. They hire you as a sales manager in training which is attractive to most people because they can start right away as a sales manager and most people want to be managers. However, this is a sales job and the reason you have a manager title is because the mattress stores are small and on average 1 or maybe 2 people are needed in each store so you are considered a manager of the store. (Not really a sales manager leading a sales team like at most other places). After training you become a Manager on duty each day you cover different store in your assigned market (district) on the "store manager's" day off. After that, you can get your own store and you won't have to go to different locations every day. As a store manager you are also eligible for a bonus and it is based on a store's performance.
Overall a pretty good gig. There is a lot of downtime and many people struggle with that because most are alone in stores. However, if you use that time and study the business and sales, you will make a lot of money selling mattresses.
Pros
Freedom to run your own business for the most part, good learning opportunity, good pay
Cons
Bureaucracy, very poor mid management, arbitrary budgets and performance measurements, move stores all the time for no particular reason
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Awesome Company
Assistant Store Manager (Current Employee) –  Austin, TXDecember 17, 2015
I had been applying for jobs for close to a month. Mattress Firm was the only company that actually called me for an interview. They are constantly looking for outgoing people who will fit in with the awesome culture and adjust to the fast paced growth of the company. The massive growth means plenty of room to move up quickly as they tend to promote from within as opposed to hiring out.

Really nice benefits and commission structure. You basically get paid on a salary and depending on how much you can sell you have the potential to make more than your salary. Depending on the stores you work in, there is an opportunity to make a massive amount of money.

The day to day can sometimes get a little tedious. There are a lot of stores and naturally some do better than others. Managing a slower store means that your chances of hitting budget and making extra money can feel nearly impossible. The higher volume stores are usually staffed by the best of the best and those are the people that make the big bucks. If you work in a slower store expect A LOT of down time.

My district manager is awesome and is very interested in your success and it shows. He is also always willing to help with anything including role playing sales strategies and scheduling issues.

The main issue with the job is some of the stores don't have very many customers on the day to day which means if you are working in them you won't be making any more than salary. Hours are also long usually slightly more than 50 hours a week.
Pros
Lots of downtime to take care of your store and do other things.
Cons
Your ability to make money is heavily dependant on what stores you work in.
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Manager
Manager (Current Employee) –  Cleveland, OHDecember 15, 2015
You have no job work/life balance you work all the holidays and have to be at work earlier than usually. You travel to different locations and the management team is very unfair. I enjoy meeting different quest that make the day fun. A typical day at work is 10 to 12 hours a day. Mileage is not paid.
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Overall rating

3.4
Based on 317 reviews
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