Mattress Firm has been an awesome company to work for. Yes...like any other company we have had our ups and downs but the one thing that is consistent is the Growth Potential and Culture. I started off in sales and was promoted several times within that department. I had the chance to run small, medium, and large volume stores. My promotions were solely based on performance which in my opinion there isn't a better way to promote your employees. A lot of other companies promote based on tenure...and yes tenure is important because keeping people should be a focus for any company but at Mattress Firm seniority is not a priority. Once again it's important...but what's really important is making sure that the people that are doing a great job are getting promoted. Keeps everyone on there toes and making sure they don't let down. I was promoted to the corporate office after 5yrs in the sales department and the change has been very good.
I've been here for 8yrs and the people that work for this company are simply amazing.
Growth Potential, Culture, Earnings Potential
Work life Balance (but its retail...what do you expect)
Area Manager (Current Employee) – Chattanooga, TN – April 11, 2017
Overall Mattress Firm is a good place to work. The culture is one of the best things about the company. Most people are willing to help.The work-life balance is not very good but that's expected with retail. You work from 10am to 8pm and may be in a store alone the whole time and may only see one to two customers a day. Area manager is the hardest job to have. You are a store manager, usually at a large volume store. At the same time, you are over three or four other stores which you must make sure hits their budget and performs. You will get a small bonus if your stores hit their budget but there is no real difference in pay for the responsibility you have. This company will have you take on extra positions as " development roles" and they don't pay you for the work. Your workload will increase but your pay does not. If you want a raise they sell " sell more beds." The opportunity for growth is good. If you perform then it's easy to get moved up.
Area Sales Manager (Current Employee) – Saint Louis County, MO – April 9, 2017
Mattress Firm is a great place to work. There are opportunities for everyone to succeed backed by best in class learning and development. Compensation is more than adequate and performance based. I would recommend to anyone!
Large Store Manager and Sales Coach (Former Employee) – Austin, TX – April 7, 2017
The company itself is absolutely amazing. Wonderful people seem to flock to Mattress Firm. The great people almost out weigh the terrible income and rarely ever seeing a customer due to over market saturation.
Great company but entry level management drops the ball
Store Manager (Current Employee) – Jacksonville, FL – April 6, 2017
Overall love working for Mattress Firm. However, if you aspire to be anything other than a salesperson or part of the sales force your opportunities may be limited. Great company culture, very positive, sometimes overly positive but it works. Decent benefits and always open to new ideas to improve. The work life balance has been a focus as of late but hasnt quite made it there yet in some parts of the country.
Store Manager (Current Employee) – Tuscaloosa, AL – April 5, 2017
A typical day at work is Taking care of each and every Guest that walks in the door, listen to their concerns and sleep issues. Meet fantastic variety of people. There are no employees or clerks in this company we are all managers who take ownership in our day today role. Most hard part is to stay awake since its soooo tempting to fall asleep ( don't do it you will get fired !) Self starter personality is successful in this business. Lots of down time which will allow you to focus and plan on how you can be better at your selling skills , listening skills, problem solving skills, helping each guest at a time. Its just wonderful
To learn from each other
Free time will make You lazy if ur not self starter
Driver (Current Employee) – Redding, CA – March 31, 2017
This job has taught me a lot about what it's like to work for a huge corporation. Employees are offered little to no perks or benefits, the healthcare plans are unaffordable with how little we are paid, and we are all treated like the bottom of the totem pole. The district manager is very condescending and difficult to work with. It's nice to drive around northern California and meet all kinds of interesting people, but it doesn't make up for how degrading the job is.
Assistant Store Manager (Former Employee) – Charlotte, NC – March 30, 2017
This job requires each employee to remain in their store for ten hours without leaving. Your lunch is interrupted on a daily basis, as you can not clock out and enjoy it. They have redundant meetings which you must attend, and if you are placed at a low traffic store and can not meet your budget, which is inflated... you go on probation and eventually get fired. Worst place to work, with high turnover, and never any weekends off. Plus you travel a lot from store to store, and they are never concerned about your time or gas. There are unnecessary 8 am meetings and then you still have to work until 8 that night. If your commute is an hour away.. they don't care, and you will not be compensated for mileage.
No proper lunch, stuck in a store for 10 hours, no overtime paid, and the benefits are awful.
Store Manager (Current Employee) – Charleston, SC – March 29, 2017
Perfect job for an online student or somebody who wants to make okay money with very little actual effort. Must deal with customer issues on the daily and deal with a delivery team that could care less about quality control. The job is constantly changing and the management is very loose.
Very easy job
No lunch breaks, long hours, no work-life balance, location location location
Transparent, Open Culture That Fosters Growth From Within
Store Manager (Current Employee) – Grand Rapids, MI – March 23, 2017
I appreciated the training, both at the start of my journey here and its ongoing emphasis. What brought me to Mattress Firm was the opportunity to actually run a business, but without the financial risk of opening a store front as an owner. Yet, I take ownership of the store I work every day. The emphasis is to have fun and "change lives one relationship at a time." Even process that we train on from the very first day, the "Buying Process," is very guest-centric. My first impressions of the company, during recruitment, have been built on as I have immersed myself in the culture to the point I know this is my last career stop. Yet, I am just getting started thirteen months in MFRM Nation.
Excellent insurance options, emphasis on work/life balance and opportunities for growth.
Mattress Professional (Current Employee) – Rhode Island – March 21, 2017
I transitioned from Sleepy's to the Mattress Firm family, so I am still adjusting. So far the company is vibrant, inclusive and the people are very enthusiastic about their jobs and co-workers. There is a huge team feeling.
Lots of room to grow, healthcare options, accessible team members