one search. all jobs. Indeed
 
 
 
Find companies:
MAXIMUS
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
146 reviews

MAXIMUS Employer Reviews

Company Attributes

  • Compensation/Benefits
  • Management
  • Job Security/Advancement
  • Job Culture
  • Job Work/Life Balance
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
A little stressful at times
Customer Service Representative (Former Employee), Topeka, KS – May 13, 2013
Working for a government agency there of course are going to be times where the environment is hectic and there is a lot of stress around you. To be perfectly honest I would have to say that I had mixed reviews, because there were times that I loved going to work and times I didn't love going to work. I was able to build a close relationship with my – more... manager, being that her and I seemed to have gotten so close the hardest part I would have to say was leaving. – less
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
1
CSR (Former Employee), Athens, TX – May 10, 2013
Pros: paycheck
Cons: see above summary
Typical day was to clock in for work, review and remember daily(or more) changes,try not to make ANY mistakes, clock in/out for breaks and half hour lunch, clock out from work.

No hands on management....only for training purposes and weekly / monthly / quarterly quality reports

Hard to get to know co workers, except the ones you sit by....not allowed – more... to talk to anyone due to heavy inbound caller center (could cause you or the coworker to mess up on a call which would affect your grade....plus it was a revolving door. couldn't let yourself get too close to anyone since you never knew if they, or you, would be let go).

Hardest part of the job was trying to remember the changes,what's official and what's not....and what you'll be graded on this week verses last week.
Never sure of what they'll grade you on.

Most enjoyable part of the job was the pay check – less
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Family Services, Job Specialist, Case Management
Counselor-Case Manager II (Former Employee), Phoenix, AZ – May 7, 2013
I began as a Counselor Case Manager and managed a caseload of 100-150 participants. I completed in person assessments and daily phone calls, data entry, subsidy payments etc. I worked as the program's liaison for community partners and home visits. I had the opportunity to work with a wide variety of employees from every part of the world and was given – more... the chance to be involved with several community partners. The best part was the feeling of achievement from where I began to where I ended and all I learned in between. The hardest part of the job was seeing participants back on welfare and the program and jobless. The most enjoyable part of the job was always hearing success stories, participants thanking you for changing their lives and the lives of heir children. – less
Was this review helpful?  Yes – No (1) – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
maximus
Customer Service Rep (Former Employee), Midland, TX – April 30, 2013
maximus was a great place to work. i worked there for a little over 4 months and in that short time i learned a lot. i answered phone calls and assisted clients with questions. i loved working there and loved working with all the other employees. i think the hardest part of the job was not being able to answer or assist someone like i wanted to.
Was this review helpful?  Yes – No (1) – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great place to work.
Administrator III - Quality Assurance (Current Employee), Austin, TX – April 30, 2013
Pros: always hiring.
Cons: subcontractor for the state. meaning there is no job security.
Excelent company to work for. The company is always hiring new people for the call center. After 8 years on the job and various promotions the state decided that my department was no longer needed.
Was this review helpful?  Yes – No (1) – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
The group of people I work with all have positive attitudes about our team. It's nice to see smiling faces in the morning. Makes my day.
Customer Service Representative - Bilingual (Current Employee), Austin, TX – April 29, 2013
Pros: most importantly quarterly bonuses. dressing casual on certain days and earning jean passes.
Cons: our adherence schedule falls short due long call, . our bonuses are also based on that.
We start the day with taking calls for people needing assistance getting enrolled with health plans and finding the appropriate phyician care for their personal needs. The management is always working to update information to assist the clients more effiicently,. I work with a great group of co-workers, everyone with different personalities but we are – more... like a family and always there for each other when we have questions. I would say the hardest part of my job is not being able to assist the caller because they are not eligible for the programs. The most enjoyable part of it is having a grateful and satisfied caller praising you on your effort to help. – less
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Terrible Managment!
Case Manager (Current Employee), Glendale, CA – April 28, 2013
Pros: made good friends
Cons: short breaks, benefits are expensive, treat employees like kids
Has to be the worst company I have ever worked for. They do not care at all about their employees, they care about keeping everything hidden so they don't loose their contract. They hire and fire people so quick you get whiplash! The turn around is terrible, once you begin working, you can't wait to leave. Management is rude, they play favorites, they – more... like to promote their friends, not who can actually do the job. – less
Was this review helpful?  Yes (1) – No – Comment

Jackiii – May 14, 2013

Management just only care for how much profit they can make, treating employee Like Nothing, no respect for their hard work. always on your tail to find your fault. if you know how to oil you manager/supervisor then you can get away with making worst mistake there.. even can get promoted without any proper skill.. One of the Worst Place can be to work for... but Agian if you know how to Butter your superior you would find it a Very nice place to work for!!

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Productive workplace and great comraderie
Enrollment Counselor II (Former Employee), Atlanta, GA – April 24, 2013
Great workplace environment providing a service to medicaid and peachcare members... co-workers were great felt like a family... but there was minimal room for advancement.
Was this review helpful?  Yes – No (1) – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Changes at any given momement.
Technical Support/Data Entry (Former Employee), Chicago, IL – April 23, 2013
Pros: knowing that your work was appreciated
Cons: constantly reminder co-workers not to download everything.
Operated help desk for systems support, Implemented system backups, Utilized Symantic software for backup duties, Maintained confidentiality and security of case information on automated systems, Managed user accounts through Active Directory.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Helping families
Employment Counselor (Former Employee), Santa Ana, CA – April 23, 2013
I enjoyed helping families work towards financial independence (all of the families recieve financial asssitance from the state). This position allowed to me be in a position to help families and to help the paretns to create a better path for their children.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Best Place to Work
Application Support Technician (Former Employee), San Antonio, TX – April 19, 2013
very professional place to be apart of. great benefits, fair salary
Was this review helpful?  Yes – No (1) – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Productive and fun place to work
Senior HR Generalist (Former Employee), New York, NY – April 18, 2013
Pros: maximus 's culture respects and values individual differences and contributions
MAXIMUS provides a team-oriented environment. And they are dedicated and encourage employee development thru training.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great company
Program Technician (Former Employee), Austin, TX – April 16, 2013
Pros: great healthcare, yearly picnic with great prizes, pay is also very good.
Cons: not really a con, state guideline change quite frequently
Enjoyable independent work environment. Many opportunities for advancement and reward for excellence.
Was this review helpful?  Yes – No (1) – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Productive and interesting work
Appeals Specialist (Current Employee), USA – April 13, 2013
Nationwide company. Many different projects. Like to promote from within when possible.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Busy Customer Service with good pay.
CSR (Former Employee), 831 West College St. – April 12, 2013
Pros: long breaks, pay, benefits
Cons: stressful situations
Busy explaining government programs as well as taking applications. I learned a deeper understanding into our government programs as well as the needs for the American people. Great co workers very helpful. Hardest part is keeping your call rate production rate up. Loved the atmosphere, pay, and good breaks.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Interesting work culture
Medicaid Specialist (Current Employee), Chicago, Illinois – April 10, 2013
Pros: the usual
Cons: the usual
A typical call center environment. Nothing spectacular. More innovation is needed there
Was this review helpful?  Yes (1) – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
company was very fun to work with
Case Manager (Former Employee), Chattanooga, TN – April 10, 2013
this company was very challenging but had it together and understood their emplyees
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Worst place to work
Disability Examiner (Former Employee), Topeka, KS – April 10, 2013
Cons: horrible coworkers, abusive management and hostile work environment
This is hands down one of the worst employers I have worked for. Management was rude, coworkers were undereducated, poorly trained and immature, and on top of that, they were discriminatory on who they promoted (mostly men (even though EC's were 85% women) and a few select women who were promoted repeatedly sometimes serveral times in a one month period). – more... Good work was not appreciated. Meeting your productions numbers was not good enough. The pay to education/experience scale was nonexistent; someone with a BA would be paid the same as someone with a GED. – less
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Good place to cultivate verbal communication.
Enrollment Broker (Current Employee), Aistin, TX – April 9, 2013
Pros: 45 minutes lunches and diverse schedules
Cons: no medical benefits and paid holidays for temps
The company itself has been cross training a lot of departments. It's very fast pace and the work is easy but the standards are getting high. Co-workers and Supervisors are great. Environment is nice but can be stressful to first time workers at a call center. Good benefits for permanent personnels but for temporary agents there isn't any benefits: – more... no paid holidays, leave times, or health insurance. Paychecks are weekly. – less
Was this review helpful?  Yes (1) – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Receiving pins for jobs well done.
Customer Service/Case Manager (Former Employee), Virginia – April 7, 2013
Pros: getting money for singing up customers for credit cards.
Cons: ccleaning up a mess a customer for messing up a job just completed.
A typical day at work is opening up the registers. Learning the mark down and created tickets for the clothes. I learned how to used the teleson,How to used the ticket machine.My managers would constantly get new orders from the main store in New York. I and my co-workers would divide the store up and work on our store and only would allow only the – more... best co-worker would received that job as well sign off on credit card documents. The hardest part of the job was keeping a clear schedule. The best part was working with the customers. – less
Was this review helpful?  Yes – No – Comment

1 2 3 4 5
Review this company

About MAXIMUS

MAXIMUS, Inc. provides consulting services and operations program management focused in the areas of health and human services – Read more