my job at Mayors consists of multi-tasking during the course of the day. we start off by taking care of any web orders that have come in during the night. see if there's stock, if there isn't ,transfer the purchased item from a store to full fill the order. any orders over $500 we have to call the credit card company and do credit verification. we have to reply and take care of all the emails and requests that clients send in through the info email. answer them if we know the answer, if not, forward them to the proper store or person. also, credit applications come in, we have to determine if the person applying for credit is eligible. run a credit report, and analyze if they qualify. if they do, set up an account and give the store associate the account# to proceed with the sale. answer all telephone calls that come in from the stores or clients. look up accounts, take payments, explain why they are being charged interest, or why their balance is what it is. when clients are late, need to make collection calls to get payment. if they cannot be located, need to do a search to find telephone numbers of family members. make files for collection agency or attorneys to sue them. go to court for mediation. repossessions. bankruptcies.
i've learned alot through the years, and am knowledgeable enough to work in credit, collection, customer service, and/or all