a day & life with mazzone
Customer Service (Current Employee) – new york – December 23, 2013
a typical work day for me includes reading about the event taking place, setting up for the event, building stations, setting tables. when the party arrives, show them to their seat, get them any drinks when necessary, serve the 1st course, take & post orders, clear 1st course. refill any beverages. serve 2nd course, clear, & so on until the last course. offer/serve coffee. at the end of the event, we clear the entire room, break down, sometimes set up for the next event. Many things I have learned while employed with this company is what hospitality really means. The management at mazzone, to me is great, if it weren't for them, we wouldn't have such a great team. Nothing would run so smoothly without their guidance. The hardest part about the job would be working at different locations that you are not used to and just feeling lost, but working with a team that is helpful makes it easier. The most enjoyable part of the job would be knowing at the end of the event you did your best work to make it a successful event & to also make all the guests happy enough where they want to return.
Meeting new people, seeing different things