Channel Account Manager (Former Employee), Plano, TX – July 31, 2013
McAfee is a great place to work. They are big on promoting within and have a comprehensive approach to security. I love selling McAfee solutions because I believe in them. When you work at McAfee, you are part of a family.
Territory Account Manager (Former Employee), Plano, TX – July 15, 2013
Pros: challenging environment
Cons: i spent a lot of time behind the desk
• A typical day at work consisted of setting meetings and closing deals • I learned endurance, perseverance and management skills • Management was pretty hands off • My co-workers were friendly and team oriented • The hardest part of the job was the current competition and my territory • What I liked most about the job was selling against some pretty – more... tough competition even though our price was higher – less
Web/Print Designer (Former Employee), Englewood, CO – June 7, 2013
Pros: compensation and benefits
Cons: dilbert comics will make a lot of sense
Divided into many divisions that often seem to compete with one another, you can expect typical big-company culture. Some people bust their tails working and some just skate by and get promoted. Compensation and benefits are great. Your experience would be completely dependent on who they put you with and which division you work in.
Tier 1 Support Representative (Former Employee), Plano, TX – May 10, 2013
Working as a Tier I support representative for McAfee. I currently support product lines including but not limited to EPO, VSE, Virex, Netshield for Netware, Virusscan Thin Client, HIP, Rogue System Sensor, and other products within those specific lines. During this time, I have become a leader to my peers in knowledge and also in workflow. I have – more... taken part in several initiatives to help improve processes within the department as well as have taken it upon myself to help maintain and improve morale and overall happiness of the department and associated departments. I have networked within the support organization and have established working relationship with my peers in Tier I as well as in other groups including Platinum tier II and tier III, Perimeter and IPS groups within the same environment. Have most recently transitioned into the Perimeter team and have become a top volume worker within this organization and standout volume call taker with good stats across the board. – less
Fun team but still stuck with large company hindrances
Technical Support Engineer II (Current Employee), Saint Paul, MN – April 29, 2013
Pros: free soda, popcorn, able to wear jeans.
Cons: hard to communicate ideas for improvements to efficiency and workflow.
My team worked together well. Was able to get help when needed when coming into the position. Had some medical issues and needed to take random times off work for doctor's appointments and manager was perfectly understanding and helpful about it all. Extra compensation when I took a large workload when it was needed most. Quarterly awards for different – more... apartments with dollar bonuses included. – less
Software Engineering Manager (Current Employee), Santa Clara, CA – March 29, 2013
Analyze, innovate, architect, design and develop software programs for frameworks, technology components and end user applications; Code and debug complex issues when required. Write and review designs and test documents; Work with QA to ensure highest quality for product deliverables. Review and contribute to various test plans created by QA. Work – more... closely with the Professional Services teams to support implementations when required. Work with support to provide timely resolutions. Lead and co-ordinate development with remote teams. Work with Documentation team to ensure highest quality documentation for software deliverables. Review and contribute to product documentation. – less
SENIOR MANAGER, WEB PRODUCTION (Former Employee), Santa Clara, CA – November 15, 2012
Pros: bonuses, time off, free soda, discounts, gym membership (on-site), and lots of company-wide activities.
Cons: very little oversight of managers, real mentoring is not available, not enough thought and time put into overall strategies.
McAfee is a great environment for getting things done. It is a very fast paced company. It was very easy to move forward with a project. The managers have high expectations and reward the best projects with additional bonuses. The company culture is hard to define because the management is in transition as there have been a lot of departures from normal – more... attrition to lay-offs. – less
Account Manager (Former Employee), Plano, TX – November 2, 2012
Pros: environment, people, free sodas, team events
Great ending point...if you are in the right role. Very high personality atmosphere. Great* managers, and not so great managers; as with any company, but McAfee will give you a chance to succeed and teach you a lot about how to sell, and work-ethic. You have to play by the game, but overall a solid company.
North America Tier I Gold Support Manager (Former Employee), Plano, Texas – October 18, 2012
Pros: free sodas, a cafeteria down stairs, close to home
My last position required me to multi-task. I enjoyed it very much. I managed around 15 to 42 support technicians, team leads and product leads; managed the phone queues with the CMS and Avaya software; held team and one on one meetings; handled customer service issues related to support; provided reports on KPI metrics for senior management. In my – more... almost 11 years at McAfee, I've learned the products they offer, learned how to sell them, learned how to do field channel sales, learned how to manage people both remote and local. The hardest part of being a manager is having to terminate an employee. I enjoyed sales as well as managing people. – less