Pros: office culture
Cons: pay structure
Manage administrative and clinical staff of 40 employees, 7 Medical Doctors and 1 Nurse Practitioner between 2 medical office locations. Directly report to Practice Partners and direct day-to-day operational functions for the medical practice ensuring office policies, procedures and plans are implemented in a smooth and expeditious manner. Primary responsibility includes leadership, staffing development, budgeting, and management of key services in the medical office base setting to ensuring that these activities are aligned with organizational goals and objectives. Additional areas of responsibility include: supervision of reception, clinical services, surgical scheduling and patient billing. Oversight also includes accounts payable, patient/ insurance receivables and credentialing. Liaison to healthcare facilities, attorneys, banks, accountants, retirement services companies, IT providers, payroll services and corporate insurance agencies. Accountable for developing and managing systems that support the effective transfer of knowledge and process improvement methodologies for the practice staff. This includes: minimizing patient waiting time upon arrival, timely answering of the phones, obtaining and reviewing clinical test results and communication of these results to the physicians and/ or the patients, scheduling of procedures, as well as, proper billing and collection of payment for services rendered. Ensure that the administrative and clinical staff maintain a professional manner and have a patient oriented attitude.