Building Material Sales (Current Employee) – Renton, WA – November 14, 2016
While helping customers is the #1 focus of this company, sometimes the support systems to actually do this is poor. They try, but staffing to budget is tough.
The hardest part of the job is the customer. Not everyone reacts the same to your approach (they may consider you rude if you don't stop helping someone else to help them or if you ask questions for clarification they think you're being impertinent) and if they write a comment about it, you will get written up and/or fired. No effort is really made to understand where the breakdown in communication happened - with you or with the customer. It's very hard to work when you have that hanging over your head, the added stress just makes it really difficult to have fun and really do your best.
Consistent schedule, okay benefits
Not enough staffing, pay doesn't match experience level, hyper-critical reviews (nearly 7 pages of stuff) that don't really match the job.
Cashier (Former Employee) – Sumner, WA – August 28, 2016
fun place to work, great people, loved the customers and all the random items they carried management team was pretty cool. they have a great 1 week training course that tells you all about the company loved that!!!!!!!!!!!!!!
Sales Associate (Current Employee) – Sumner, WA – April 16, 2016
The pay is low. The staff turnover is constant. The management is more interested in "the policy" then the customers. They do not value their staff. You may as well go work for Home Depot; same bureaucracy with better pay.
Cashier/Garden Associate (Former Employee) – Renton, WA – October 9, 2015
You would think being a local business that started out as a mom and pop that it would be a good place to work but it's not. Management is extremely rude and caters to the McLendons who work there, it's as if they can do no wrong which is extremely frustrating. There's an extremely high turnover rate for cashiers. Many people quit because of how they were treated and there's next to no opportunities for advancement. My direct manager seemed to have a personal vendetta out against me so that just generally made my experience pretty negative. They move you schedule around with little to no notice and get upset if you say anything about it. It's just not a great place to work.
bad management, cater to family members, inconsistent schedule
Sales Representative/Cashier/Customer Service (Former Employee) – Woodinville, WA – April 27, 2016
Typical day included helping customers with products to achieve project completion, working with vendors to ensure proper shipments of supplies, stocking of goods ad general interfacing with the public.
Customer Service (Former Employee) – Sumner, WA – April 10, 2016
Overall McLendon Hardware was a fun place to work, with a staff that was decent to work with. I had a great time and made some good money. The bad thing was that due to heavy lifting it would sometimes hurt my back.
Visual Merchandiser (Current Employee) – Renton, WA – November 19, 2015
As with most jobs, management can always be improved, and for a mom & pop store they offer pretty good benefits. 401k, paid time off, health & dental and (some) paid holidays. Working with contractors can be frustrating but your coworkers make it a fun place to work.
Paid time off, benefits, good hours for a retail business, mostly set schedules
Hours get cut in off seasons, departments get short handed frequently
Inventory Control/Receiving Lead (Former Employee) – Renton, WA – March 20, 2015
As a lead, I had all the responsibility with little authority. I was responsible for not only the receiving staff but the accuracy of the incoming orders and paperwork. I also had the responsibility to make sure all department staff knew how to manage their inventory and had to train them on how to use the equipment needed to do so. I facilitated the yearly physical inventory and sometimes had to put in 18 hour days to do so. This was a family owned and managed company which has it's challenges. Often management would set employees up to fire them and replace them with family members.
Zone Manager (Current Employee) – Puyallup, WA – September 17, 2013
Mclendon Hardware is a place to grow. They teach you the retail skills to advance in the company. They are constantly teaching to help you better grow with the company. They are caring and dedicated to their employees. I started out as a cashier and within 6 months I was put into their Management Training Program. I have worked in several departments throughout the store, gaining knowledge everyday. Although rewarding at times, I feel the hardest part of the job was handling difficult situations with customers. At the same time, the most enjoyable part of the job was working with the customers and other team members.
Sales Clerk- Garden Department (Former Employee) – Renton, WA – December 18, 2011
This is a great place to start off you working career. This company is flexible with school and personal life, but that's about it. Don't plan on staying there for a lifetime though. The pay is okay, but it's nowhere competitive to other home improvement stores such as Lowes or Home Depot.
free lunches during sales
short breaks, miserable co-workers, vacations are limited
Visual Merchandiser II (Former Employee) – Renton, WA – April 7, 2015
I have no comment on this company at this time, due in part to me being laid off without notice and or compensation. But I will say this my typical day was great, I've learned not to trust others on the job, management could improve on being honest and straight forward.
Clerk (Current Employee) – Renton, WA (warehouse) – October 10, 2014
The job used to fun, energetic place to work. The company and management has changed for the worst. Its almost like working for a concentration camp. With no advancement possibility. I have moved up in every position I have ever been at except here. They would rather bring in temporary employee's that do not know anything about the job then promote someone within.
Visual Project Coordinator (Former Employee) – Renton, WA – July 1, 2013
I learned many things working at Mclendon Hardware. It was a great 9 years working their. I wish I didn't have to leave but do to a change in the company, I could see it was time for me to move on and search for other career opportunities.
Zone Manager (Current Employee) – Renton, WA – April 17, 2013
I love the people that I work with and the family members that run the company are amazing. The benefits are decent, but the pay is pretty low from top to bottom. They are at risk of losing very valuable people because of not compensating them for what they are worth.