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Medco Health Solutions
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85 reviews

Medco Health Solutions Employer Reviews

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Good place to work.
Pharmacy assistant (Former Employee), Liberty Lake, WA – June 17, 2013
Nice co-workers. I was also a trainer for a while.I made some very good friends there.
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Client Services
Client Service Representative (Current Employee), Tampa, FL – June 13, 2013
Pros: great pay, excellent benefits
Cons: short breaks and lunches
This was one the hardest job I ever had. The team I worked with was good, however the training was lacking. The management team was difficult to work with
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productive and fun place to work
Member Service Representative/Customer Service (Former Employee), Tampa, FL – June 6, 2013
Pros: pay
Cons: nothing
loved it here pay was good benefits good would recommend to anybody
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Productive place to work
Member Service Representative/Customer Service (Former Employee), Tampa, FL – June 6, 2013
Pros: benefits
Cons: magie program
very fun place to work always something new a real learning experience
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Productive workplace with friendly environment
Customer Service Representative (Former Employee), Tampa, FL – June 4, 2013
A typical day included answering members phone calls. Providing accurate information to members and providers with an up-beat tone. I have learned to show great amount of empathy. The management is ok depends on your manager. The hardest part of the day is after providing members with all solutions they have regarding their prescription benifits and – more... they still cannot afford their medications, I can get a little emotional. The co-workers are awesome and become family and they are my most enjoyable part of the job. – less
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Good place to get experience.
Resolution Team Lead / Customer Service Supervisor (Former Employee), Tampa, FL – June 1, 2013
Pros: benefits are pretty good.
Cons: management and culture needs a lot of work.
Medco now Express Scripts is a great place to gain experience in the work place. Not sure about a career.
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World-class company going through merger integration
Staff pharmacist (Former Employee), Tampa, FL – May 8, 2013
Pros: numerous ce offerings=quarterly bonus= fair marketplace benefits
Cons: sold to express scripts-- professional environment turned into a business
My day involved duties of a staff pharmacist with responsibilities dedicated to Drug Utilization Review (DUR). In this capacity, reviewed patient profile for drug interactions, adherence, dosing regimen, food-drug interaction, and drug-disease state interactions. When problem identified, was involved in interaction with doctors, patients, and patient's – more... care-giver to resolve any potential problem in patient's therapy which may arise. Medco very proactive with training and CE offerings. Management vigilant, but let us do our jobs as pharmacists. Overall, a good environment to work. – less
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Managed Care CSR at Medco Health Solutions
Managed Care Customer Service Representative (Former Employee), Dublin, OH – April 22, 2013
Called the Physician's offices on behalf of the patient's PBM to educate them of the patient's plan regarding formulary/ non-formulary / brand/ generic medications.
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Content
Various Positions (Former Employee), Las Vegas, NV – April 19, 2013
22 + years ago I started in the mail room at this #1 mail order pharmacy. Since then I have grown to become the person I am today; {A leader} my coworkers "friends" say I someone they can confide in to help them not only on a professional level but personal as well "they called me the dept therapist/mom LOL"
I have true friends that have become well – more... more like family now. "we have shared our lives and grown together through ups and downs, tears and smiles, accomplishments and defeats."
I can say there was never a time I didn't enjoy my job "I was very content" – less
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Productive and fun workplace
Coverage Review/ Prior Authorization Rep (Current Employee), Irving, TX – April 18, 2013
Pros: company moral
Cons: merger that is causing them to close my department
Really enjoyed working here, unfortunately our department will be closing and we will be layed off
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Quality Driven and World Class Customer Services
Express Scripts- Customer Services (Former Employee), Irving, TX – April 14, 2013
Pros: working with customers
Cons: communication wasnt always effective
It was a job that offered lot of advancements toward your career goals. It a knowledge base company that strive on assisting employees to advance to the next level of his or her career.
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You are a number, unless you are a minority, then you are a "diverse" number.....
Prescription Benefit Specialist (Current Employee), columbus, ohio – March 27, 2013
Pros: paid time off, free coffee, clean office, very little supervision.
Cons: they are cheap and all they care about is thier shareholders, not the employees.
Express Scripts bought Medco and they are the cheapest, money hungry animals I have ever seen. They took or sales department and robbed us of commision, and they ask in return for HIGHER NUMBERS. People there now have to look elsewhere for work to feed thier families because of this. Tough to get fired from the place, I will say that, and about 19 days – more... paid off the first year. Insurance is not bad, but I still have to quit after they cut my pay by 30% b/c of the commission deal. – less
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Was a good company but was bought out
Financial Analyst (Former Employee), Franklin Lakes, NJ – March 18, 2013
Pros: free lunches at end of the month
Cons: copany got bought out
Great co-workers and work culture. The company provided lots of chances for advancement.
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Good company
Pharmacy Support (Former Employee), Willingboro, NJ – March 8, 2013
Pros: diverse employees
Cons: management
Co-workers were great, management could use a bit of work. Compensation was suffice, benefits, union and some OT. Not much room for advancing unless the manager, super or someone in HR really liked you.
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Medco was a great place to work. It was so fast paced, dynamic and exciting. Priorities changing constantly, clients were number 1.
Senior Director (Former Employee), Franklin Lakes, NJ – March 4, 2013
There were daily challenges that came out of no where every day. You had to be able to take the challenges and turn them into a positive. The Senior Management team was superior. My peers and subordinates were the best. The hardest part of the job was making sure we delivered all client and internal commitments on time, since we had so many all the – more... time.

The most enjoyable part of the job was being able to deliver the systems solutions to both internal and external clients. – less
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Great company
Customer Service Trainer/Representative (Former Employee), Tampa, FL – February 22, 2013
Pros: pay, benefits, going to work in general
Cons: monotonous tasks, heavy federal regulations and penalties
I did enjoy working here. I learned a lot and was really treated fairly by the staff and upper management. It was a family atmosphere. They only hired and kept the best.
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Excellent place to work
Customer Service Representative (Former Employee), Columbus, OH – January 29, 2013
Pros: learning how home perscription deliveries work
Cons: n/a
Scheduled over 100 daily prescription deliveries through in-bound calls
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hard job
Sales and New Account Development (Current Employee), Columbus, OH – January 29, 2013
Pros: good pay if deserved
Cons: can be a roller coaster pay might make 7k one month and 1k the next
you need to be a certain person to be able to effectivley work this job and if you are you can reap the benefits. You need to be able to stay on task and be efficient as possible to be this person. Patience is the key because you are going to be dealing with a lot of angry people all day. That is not to say you deal only with these type of people but – more... I would say a majority of people are not happy to speak with you. They tell you there is room for advancement but in the four years I have worked here I have seen exactly two people get promotions and they only promotion they offer is to the dept manager. Apparently there is no other better sales job in the company besides this one. – less
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Abundance of co-workers working with integrity and ethics
Enterprise Workstation Manager (Former Employee), Franklin Lakes, NJ – January 28, 2013
Pros: enjoyed working with my staff
Cons: do more with less
Medco was a melting pot of very talented people. Being a workstation manager you are able to assist in resolutions through out the enterprise, learn new challenges daily.
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Very rewarding place to work
Research Assistant (Former Employee), Fairfield, OH – January 24, 2013
I enjoyed working with the families. My typical day woule be to register patients, collect copayments, check insurance information, answering calls, copying and updating patient information. My coworkers were great and helpful. There was nothing really hard about the position. The most enjoyable part about my job was interacting with family and children.
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About Medco Health Solutions

Administering some 700 million prescriptions each year, Medco Health Solutions knew its meds. The company was a top US pharmacy – Read more