Mediacom

104 reviews

About Mediacom

Mediacom

Reviews

Overall

3.3
Based on 104 reviews
5 stars
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1 star
Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Culture
Consumer Reports bottom of the list worst company
Just an Employee, In one of the reqions - July 31, 2015
The executive management in New York all seem capable and vested in the companies success. The management in the locations around the country are sadly to say the crux of the embarrassment. Those that have been with the company or merged into after years of affiliation operate with a warped paradigm. Rocco is a terrific CEO, although he seems to be filtered out of the day to day circumstances that his middle management, senior supervisors and team supervisors, are sabotaging his investment.

A recommendation would be to have all of these people get on the phones, at the front counters, going to customers homes for 30 days of reality training and realization. Get them back to the basics of just who Mediacom's customers are and what is need day to day to get the satisfaction issues off the bottom of the charts.

Salaries

Jobs in Blooming Grove, NY

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    Blooming Grove, NY
    Position is responsible for the development, operational performance, and user experience of the automated support channel and customer service agent tools....
  • Paralegal

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    Perform legal research and document analysis, review and preparation as directed. Will assist with continued development of Legal Department capability...
  • Digital Video Conditional Access Engineer

    Blooming Grove, NY
    At the intersection of traditional cable video and IP engineering, this innovative video engineering position will help develop the next generation of CAS &...
Claimed Profile
Employees
1,001 to 5,000
Industry