An "Educational" Experience
Customer Service Representative (Current Employee) – West Des Moines, IA – October 31, 2017
The people you work with at Mediacom are nice. However, expect to have your workday micro-managed down to the minute, BY A COMPUTER! The computer will also monitor you to make sure you're in "compliance". You need to ask your supervisor to do anything, even going to the bathroom, just like in grade school. And your supervisor will "counsel" you on your work in a way that makes you feel like an errant grade school student. You will get benefits like health insurance, although they are mid-range compared to other companies.
Occasional free lunches, Nice co-workers
Micro-management, Systems don't always work