productive, pay varies, good pay if work, hard work
Independent Contractor (Current Employee) – Panama City, FL – July 28, 2017
wouldn't recommend to anyone with health problems or a family they like to see from time to time. The pay can be excellent if your given the right amount of the right kind of jobs to complete per week. Can be considered unstable if you are a independent contractor
Communications Strategy Director (Former Employee) – New York, NY – July 28, 2017
Direct bosses: beyond compare in terms of professional dedication/contribution and exemplary human beings to boot. I learned so much from them and have tremendous respect for them. Top level executives: confused me - not really sure what informed their decision process and had the general feeling they only care about managing up. Nothing creates job satisfaction like a client who genuinely values your service - if you're lucky enough to establish that trust, it makes the long hours worthwhile.
Technician (Former Employee) – Valdosta, GA – July 27, 2017
Well a typical day at work which would be somewhat relaxed and somewhat going all the time, usually we would be really busy in the summer time and slow down in the winter time of because how the cable expands in the winter.
Customer Service Agent (Current Employee) – Moline, IL – July 25, 2017
Rules change depending on which member of management you are speaking with. Team leads pick favorites and will work to drive you out if they don't like you. Very stressful being a call center. If you do not meet your sales goal you will be terminated. They have mandatory overtime.
Installer Technician (Former Employee) – Dagsboro, DE – July 18, 2017
You will be forced into on call, you will also be forced to do work you are not trained to do. If you show that you are intelligent you will bare the brunt of work while the slackers get easy days. Promotions are for managers favorites. And you will also have to lie to customers about service issues.
Service Technician II (Former Employee) – North Webster, IN – July 12, 2017
I was a service tech, I did service calls for both residential and commercial customers. While working for mediacom i obtained my bb1 certification, And my customer service and sales for techs through ncti Jones. I also went to managed voice and pri training.
Internet Service Tech (Former Employee) – Gulf Breeze, FL – July 10, 2017
great place to start out if you are interested in troubleshooting networking, modems, backbone tivo or video issues. Very good people at the GB location. Must be willing to endure angry frustrated customers
Customer Service and Sales Representive (Former Employee) – Arizona – June 25, 2017
Good company to work for, plenty of advancements within company. Have courses you can take to earn extra pay but only 50 cents limit per year. Family feel with the company, they care about you and your family. Enjoyed meeting customers and enjoyed coworkers.
Internet Tech Rep (Former Employee) – Gulf Breeze, FL – June 24, 2017
Coworkers were fun but managers could be distant or no where to be found when you needed help. But had a in store shop for food and drinks, breaks were hard to come by. In most though the customers always being put on hold and calling in for the same problems made the company lack luster and ashamed to work for.