Mediacom Employer Reviews

Needs To be more organized so daily duties can be more productive , and whole system needs to be upgraded for better Quility.

Process payments from customers, open new cable accounts, inventory equipment, cash handling, troubleshooting, dispatching for techs, creating advertisements for channel 3 using MS Power Point.
This job definitely taught me to refine my communication skills and especially my customer service skills. Co-workers were awesome, we had a really great work – more... environment. – less

don't bother working here. They have a constant revolving door of employees. If you haven't been there for 20 years, you are a nobody and treated as such.

Overall, my experience at MediaCom was great. I came into the job without any prior knowledge of media planning or advertising. Mostly due to my awesome team, I was able to learn quickly and always felt there was a support system.

overall the company is a good company to work for. as a contractor tho you do not recieve any benefits you have to supply your own vehicle pay your own gas and get no taxes taking out of your check for tax return (1099)

took orders for services, learned how this company worked & how the services provided works. The hardest part was the constant changing of the company rules & structors

Issues with immediate supervisor regarding my safety in the work place and policy that were not being followed, when I went to Human Resources regarding these issues they terminated my employment.

put your time in and lots of room for advancement suggest star at bottom work way up for better understanding of all aspects of job

I am a long term employee who has received "above average" reviews for years, yet I am not considered for promotional opportunities. Why? Because I am not willing to uproot my family and move across the country to another location, or when positions in my field are posted, they are posted at the same level I am currently at. This company is privately – more... owned and operated and there are no procedures (outside of hourly) for supervisor or management promotions. If you work at the Corporate office, you are pretty much guaranteed that you will be promoted, especially if you are in good with the owner or his family.
The company micro-manages everything you do. You hear "we trust you to make decisions" but every decision is made at the Corporate level or if you do make a decision on your own and it is deemed to be wrong, you are belittled in public and told that you were wrong. If you expect a career here, look elsewhere. – less

I do inbound commercial sales for small to medium businesses for a cable company. We have to meet individual and team goals. My co-workers have been great when I ask questions. I have learned so much. It's exciting helping businesses put together a package that helps them increase sales and to build on the services as they grow.
My supervisor and manager – more... are both great, very quick to help solve a problem. The hardest part of the job is when a business calls in to say they can't make it, and need help with downsizing or that they are closing. For me the most enjoyable part of the job is when my customers email that they need to increase services or are opening up another site. They also send me friends that have businesses and need services. That is the best part and I feel i have done a good job. – less

This job was a very difficult job as middle management got little to no support from upper management. However, daily I did try to make the best of it and always had a smile on my face.

Company does not care about the customers. All they are in for is the money. Service is poor

MediaCom treats its employees very well- it provides breakfast and snack on a daily basis and the atmosphere is fun and relaxed yet productive. Everyone is very welcoming.

MediaCom treats its employees very well- it provides breakfast and snack on a daily basis and the atmosphere is fun and relaxed yet productive. Everyone is very welcoming.

I liked my job sometimes it would get rough but i liked it there.

Learned more about customer service
Management doesn't care about anyone but the customers.

Great co-workers, great boss, and great hours, everything else is lacking.

The whole day was filled with getting yelled at by customers who expected something for nothing. Then our commissions were cut and it was not worth going to work anymore.

I loved working in the field of entertainment and customer service. Excellent benefits package and perks of network gifts. Incentives to work overtime and win prizes.

I liked how Mediacom collections was flexible with people and were not very threatening. I worked on a team and we had several different managers and leads. The hardest part of the job was telling people I couldn't help them.