Pros: free lunches, pizza when call volume is high
Cons: lots of rules! too many! lol!
A typical day at work at Mediacom is musical chairs ie, find a computer that works, log in, let computer finish the login process, then Check In on the Time Clock on time if your computer worked correctly.
The job is easy or hard dependent on who your team leader is.
it can be very enjoyable with a good team lead and miserable with a bad one.