Pros: blue cross insurance
Cons: pay, no expenses reimbursed, no fuel allowance, shallow commissions, poor management
A typical work day for me as a direct sales rep (door to door) is walking in a hot uniform that is long sleeved in the summer and not allowed to wear a hat or gloves in the winter. Being expected to work outside during severe weather (lightning, sleet, snowstorms, tornadic conditions, etc) each day to make unrealistic quotas from management. Training
– more... is non existent even for new hires. There are no supplies to utilize. (Upper management does not supply business cards, flyers, pens, uniforms, gas allowance, travel/hotel compensation, etc) Employees are required to purchase these out of pocket without being compensated. If you are a salaried employee and you take one day off during the week, it will be removed from your payroll. however, if you work a day that you are not regularly scheduled such as a saturday or sunday, you will not be paid those days. Sometimes weekends are mandatory, but as a salaried employee, you will not be paid for working them. Commissions are never what you are lead to believe at the time of hire. if you are even awarded the commssion. sales incentives are non existent. i spend roughly 500/month in fuel to work in my territories. However, depending on the manager i may or may not get a fuel allowance. I havent received any fuel allowances in the past 6 months. And since i am just a rep and not management I am not eligible for a company car. i have put over 25,000 miles on my personal vehicle in 6 months time for Mediacom alone. None of those miles or fuel have been compensated for.
Training for new hires including new managers is non-existent and there is a lot of micro managing within the company. There is no support or communication from the chain of command. if you deter off the chain of command, you will be written up for it.
Promotions are non existent. Pay raises are non existent.
the only part of this job I could even consider liking are the co-workers. We stick together as a team and try to learn from each other how best to take care of our customers.
Mediacom claims that the door to door reps are the face of their company. Why then does corporate treat us the worst? Turnover is exceptionally high. In my area, I have been here the longest with 3 years under my belt. The next one down from me has 2 and the one after that has 4 months. What does that say? I will not be here much longer if things do not change and change very quickly. I have a family to support and the downhill slide of this company is causing my family to suffer most. – less
MediacomRep – September 12, 2012
As a current door to door rep in the same state, this is an absolutely false claim. Uniforms have only been required within the last couple of months, and consist of short-sleeve polo shirts and tan trousers. We are provided with 2 weeks of uniforms so that we can have one week clean while the other week's clothing is turned in to the local office to be laundered FOR US and returned ready to wear. We are NOT required to wear long sleeves in the summer and we are certainly not prohibited from wearing hats and gloves in adverse weather. On the contrary, winter caps are provided by the company, as are heavy winter coats with hoods and zip-in liners. As for working outdoors in these conditions, the opposite of the above claim is also true. I have, on many occasions, been called by my supervisor or a member of management to warn me of bad weather in or coming to my area and have been advised to either go home or seek shelter, depending on what is safest, until the threat passes. The supervisors and managers care deeply about their employees in the field. I have been supplied, at no cost to me, with all the tools I need to do my job, including a cell phone (that the company pays for), flyers, business cards, a rubber stamp with my name and phone number, and all necessary forms and paperwork I would need when selling to a customer. The ONLY things I've purchased out of my pocket are a binder (only because I wanted a larger one than what the company provided for me - although theirs is a very nice leather, zip-up one), pens, and folders to organize my paperwork. I could have easily obtained these from my local office, but chose to purchase exactly what I preferred instead. Training is mandatory for all new hires and consists of a one-week intensive training program with hotel costs paid, mileage reimbursed, and money provided in advance for daily meals. As for bonuses and incentives, they are always available if the sales quotas (which are NOT unreasonable) are met. If you don't meet quota, you don't get an incentive or bonus to recover some of your gas expense. I work with many door to door reps that have been with the company for 4, 5, even 9 years. Performance = pay. No performance = no pay. This is a great job and has many great rewards, if you actually get out and put in the work that is required of you. I have run into NONE of the above issues in the 2 1/2 years that I've worked here. Actually, I find this company to be much more accommodating than companies I've worked for in the past in similar positions. I thoroughly enjoy working for Mediacom!
– October 27, 2012
It sound as if you benn drinking their coolaid/?