Full-time Temporary position for approx. 6 months $ 15.00 / hour
Mediant Communications - Cary, NC

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We are willing to train the right person who displays:

Intellectual poise
Ability to learn quickly
Strong desire to succeed and exceed goals
Enjoys speaking with customers and building a report

We are seeking a Business to Business Collections Associate for our Cary, NC office.

Primary Responsibilities include:

  • Reads and researches internal and external records to compile, print and email necessary documentation to support the efforts
  • Enters activities on the computer using internal systems and spreadsheets.
  • Weekly phone and email contact with assigned clients to build customer relationship to ensure timely payment of invoices
  • Daily contact with clients to verify receipt of invoice, request due and overdue payments and resolve client issues
  • Provide high-quality internal and external customer service in a timely manner
  • Meet defined department and individual goals and activity metrics
  • Establish and maintain effective and cooperative working relationships within the department and company
  • Actively participate in team planning meetings
  • Maintain timely filing in electronic filing system
  • Maintain client confidentiality
  • Other duties as assigned

Required Skills include:

  • Excellent verbal and written communication and organizational skills
  • Strong computer skills with Excel, Word and Outlook
  • Goal oriented with a strong attention to detail
  • Effectively manage time and priorities
  • Professional, courteous, helpful and cooperative with internal/external customers
  • Work independently and with a team
  • Clear, concise and timely documentation skills
  • Good problem solving skills

Education Requirements:

  • Associate Degree in business or Accounting OR 4-years of business experience

Full-time Temporary position for 6 months (maybe longer) 15.00 / hour Overtime eligible.