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3 reviews

Mediaocean Employer Reviews

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Mediaocean Support is not a great gig
Client Support Analyst (Current Employee), Chicago, ILJuly 7, 2012
Pros: young people, a lot of energy in the office, decent benefits and pay.
Cons: little to no training, high expectations without resources.
If you attempt to land a job as a support rep for Mediaocean, be warned that the volume by all means is far greater than the understaffed department can handle. There is little to no training and all issues you take, you are fully accountable for regardless of whether it is an area of the software you know nothing about. The atmosphere of all offices – more... are very different. Even though the company just recently went through a merge, it will take a long time to for this department to turn itself around. Management needs to be put into a management program to they understand how to help and guide their workers to actually succeed in be confident in their work. That is non-existent currently.

The company is going in a good direction though. There is an org chart put in place and a path to move ahead. Time is all that is needed. – less
Job Work/Life Balance
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Fast paced, technology oriented
Project Manager (Current Employee), Hasbrouck Heights, NJMay 23, 2012
Fast paced company, high customer loyalty, complex SaaS solution delivery. Very busy organization, but many good people to work with.