Pros: family values, team work and upper management support
Cons: drive and lots of travel
Licensing and Credentialing of physicians and allied health for upcoming jobs thru out the US (Locums & Perm). Coordinated schedules for travel and lodging, customer service between the client and provider, trade shows, marketing, and recruiting. Coordinated work flow, delegated tasks to ensure progress to meet deadlines for providers to work. Maintained procedure manuals, draft and abstract reports for upper management. Prospected for new business (e.g., cold calls & networking) and followed up on all prospective leads. Led training and workshops on CMS and NCQA guidelines and standards. Built and maintained trusting relationships with hospitals, medical boards and providers generating significant repeat clientele. Directly addressed and resolved issues with medical boards, facilities or providers to increase customer satisfaction levels.