Deca Health/ Comprehensive Centers for Pain Management.
Office Manager (Former Employee) – Toledo, Ohio – March 17, 2014
I would open the office at 7:30 am. Check email and send out daily tasks to my staff. Patients start coming in about 8 am. Check all insurances, take patients photos, collect balances or copayments. Answer phones, monitor incoming faxes. Follow up on assigned tasks from morning email to staff,
Providers schedule needs addressed constantly. Any changes made to daily EMR templates, Track provider vacation time using excel spreadsheet and Microsoft Outlook calendar.
The hardest part of the job is always making sure everyone is communicating well.
The most enjoyable part of the job is being about to help people that are suffering from chronic pain.
As a manager, I handled all complaints and customer service requests.