Medical Services of America Employer Reviews

This office is conveniently located, staff work well together. Coworkers are pleasant and willing to work together to deliver quality in home patient care. Due to company cutbacks, a few key positions have been eliminated. Office management staff are located several hours from the office.

Wonderful place to work, great training and good co-workers
management very professional, workers treated the same

A company that was built up in the heyday of DME when Medicare paid $100 a month for a bedside commode. As times have changed, tis company has done very little to keep up with it. Their store managers are overworked, underpaid, and dont care about the business except if a manager is coming to visit. Appearances dont matter to the company, their stores – more... look like something from the 1970s. In summary its a country bumpkin company. I mean, they have old pc's with the old tube monitors in their offices, many are still operating on Windows 98 and half the people dont even know how to operate those. The company needs to be bought by a modern company or something or invest – less

No consistency. Things were constantly changing procedures. There was a lack of cohesiveness amongst the employees.

I love the field of Medical Services of America; which is DME. However, my manager tells me to discipline my employees and when I try to she overrides by decisions. This has left me without any respect from certain employees. Also, I am location manager who is also holding 3 other positions in the office. The compensation is horrible!

Little to no communication from management. Lowest area wages for Hospice RN's. Sub par health insurance.
Tremendous nursing turnover. No apparent staff retention effort. Changes in districting ......
Upper management out of touch and not forthcoming.

Not a bad company to work for although the territory is too large to be managed by one clinician. The pay is ok but the mileage is very low and the amount of driving is not worth the wear and tear on your personal vehicle.

I am sure Medical Services of America as a whole and as the corporate company is an excellent place to work but come to a local branch affliated by them in Ardmore, OK and they just suck. The local branch is called Arbuckle Medical and they are just horrible to work for. The boss there Bryan Scott is a horrible manager, if you haven't worked there long – more... don't expect him to be on your side on anything. He likes to stick up for people who have worked there longer and doesn't do anything if you haven't worked there long. Think twice before deciding to work for these people at this place! – less

Daily I would speak with patients who had a HELP or PERS unit, similar to life alert and assist them with any questions they may have regarding the unit, or billng questions.

A Company who provides DME Equipment. They have grown and restructured to changing industry needs.

it was a good job to work and very well graet people to work with

This company mat have been in business since 1973, but they have yet to realize it is no longer 1973. This company is so out dated that they could never compete with competition such as Amedisys, LHC or Gentiva.
They spread out staff so thin in order to save a dollar, that they loose in the end. Sad part is that they do not even realize what poor decisions – more... they are making.
Management is unprofessional and unable to preform strategic planning it requires to maintain a professional work atmosphere, as well as professional patient care.
Marketing budgets are nearly nonexistent at $250 per month. Forget doing a luncheon with a physician office (which is what it takes to get the business). Company requires that you obtain a W-9 from any location even chick-fil-a to purchase anything over $25. You have a $7 budget per person to buy food items with.
No marketing budget to purchase promotional items, or collaterals. When you work for this company it is a total embarrassment.
It could be a good company to start out with to get home health or sales experience, but not somewhere you would ever be able to make a career.
If you are not a person who enjoys changing jobs every six months, then this company will not be for you!!
Company will not reimburse what they owe you in a timely manner. It was nothing to be owed $1,200 at a time just in expenses that were spent out on the companies behalf. So if you need your payday and can't afford to foot the bill for your employer, I would also look elsewhere.
Save yourself a headache! – less

I love being a supervisor and have learned a lot from the position. My best acheivement was graduating College and going into management. I like dealing with people whether it is customers or employees.

calling on anyone who uses diabetes supplies
most enjoyable part of the job is the variety of offices you can call on
a big disadvantag eis too big of territories

Pay is lower for home health nurses than all other home care agencies in the area. Promise you a substantial raise in three months if you will take the job at a low rate, and then they give you a minimal raise only. Benefits are okay but expensive.

This company knows nothing about home care. They are so antiquated with their software and systems. I wouldn't let them take care of my grandmother/grandfather.

Great company, starting pay could be more. Advancement opportunities not what I would like. Great work atmosphere, great manager as well.

MSA provides the fundamental training neccessary for any succssful medical biller

Obtained a lot of knowledge with the training this company provided. With the potential this company has it could greatly benefit from having more staff, incentives and a larger pay scale.

If your looking for a job that can be a challenge then this is it! The downside is that once the challenge is over and you want more it doesn't happen! Advancement isn't there and the pay and benefits aren't enough!
The corporate office will keep adding more and more to you but don't even give raises even when your evals are excellent! I will miss my – more... co-workers but not the drama and backstabbing! Jumping thru hoops well you better be good at it and prepared to do it daily all day long!
Goodluck bc u will need it!!! – less