Human Centered Industry mutually profits both workers and clients
QA Software Eng - NE (Current Employee) – San Diego, CA – May 8, 2015
Working in an FDA regulated industry with eager professionals provides a benefit and stability not seen in consumer software, games and industries whose model relies more many small transactions more than the quality of their service.
It is also very complex due to government regulation and large mass of data required by each state for their many insurers. Balancing complex details, and rewriting legacy documents, and deployment schedules is a daily goal.
Problems do arise, but most Medimpact managers are alert to new ways to improve both the end product and the human processes that maintain and add to the bottom line of all involved.
Pharmacy Technician (Former Employee) – Van Buren Twp. Michigan – March 7, 2015
You sit in a chair for 8-12 hours a day. Two 15 minute breaks and 1 half hour break. Can't leave the premises and very cold in the building in the summer opposite during the winter. Floor manager is not approachable and comes around once a week to have "employee interaction and pretends she cares". They monitor ALL emails, phone calls and you with cameras in the building. Make sure you do not get off or pause the phone for a bathroom break. It will be used against you and you will be written up. You have a 5 minute window to clock in. Make sure you are READY to work on the dot your shift starts or... you will be written up for a minute too soon or a minute after.
Customer Services Representative (Former Employee) – Poway, CA – February 24, 2015
MedImpact is a awesome place to work. The Leadership is dynamic. The atmosphere is energetic and positive. A typical day would be meeting with your team in the morning. We would go over goals and give feedback. We would then go to our desk and began t provide the customers with excellent customer service. I really enjoyed working there.
Customer Care (Former Employee) – San Diego, CA – June 8, 2014
Customer Care: Adjudicate prescription claims with 100% accuracy. Accept physician & patient request for clinical authorization, eligibility and co-pay-benefit. Excellent organization of various claim records, business alerts and client information.
Customer Service Representative (Former Employee) – Tempe, AZ – January 13, 2014
MedImpact Is a New pharmacy benefit company. I learned a great deal regarding the insurance and health benefits. The hardest part of the job was that to many hours were required. management is still unorganized. At times it was relieving to be financially stable.
Senior Client Manager (Former Employee) – San Diego, ca – January 21, 2013
I managed several clients at an executive level, mostly including TPAs and small PBMs that we processed claims for. Much like my other jobs, I was there for the client as needed and also at a high level for annual reviews to include trend