Very busy and productive workplace
Patient Service Coordinator (Current Employee) – Dundalk Professional Center – November 27, 2012
A typical day at work is checking patient in/out, answering phones, collecting co-pay, checking insurance, and up dating patient information. Making sure patient is receiving the best service I can, and making their visit as pleasent as possible. Working hard to do what is required by management that the work place will run as smooth as possible. Working together with my co-workers as a team, helping where help is needed so know one will feel over worked.
The hardest part of the job is answering the phones, trying to stay on top of all calls because the value of calls are very heavy and don't want any patient to feel that their call is not important as the next one.
The most enjoyable part of my job is to know that I have done all I could to make a patient visit a great one, and to see a smile on their face.