Receptionist (Former Employee), San Bruno, CA – December 23, 2014
Pros: offers good variety of benefits. and plenty of car service discounts when you are an employee.
Cons: management is unorganized especially for a big company like this.
Your typical task is simple. Your goal is to take calls as much as you can and make appointments. You must be very organized when you are a receptionist. By the end of the day you do a little bit of accounting and making sure your register is balanced. I have never worked for a automotive industry and as a girl I like that I learned a lot of important things such as what type of good oil to use when you are having your car maintenance, tire pressure, and how many months averagely it would take for you to get your car service again. The hardest part of this job is that there is multiple things to do all at once and you need another receptionist next to you to cover and making sure everything is going well. You are a cashier and there is customer service from left to right. So whether or not you're on the phone you have to provide excellent customer service in person and on the phone. The only thing that lacks at this work environment is that the company promises for growth within their company but it almost never happens for most people that works for this company.