Medical Claims Associate (Current Employee) – Portland, ME – September 24, 2017
I am a medical only claims adjuster in specialist training managing the medical claims for 80 dedicated accounts. Training is 2-3 hours per day. Right now, I have about +-200 open claims. That means I have about 4.5 hours every day to try and investigate new claims, manage existing claims, put out fires, make contacts, pay bills, receive and send mail, and close applicable claims as appropriate, while maintaining thorough documentation across multiple operating systems, as well as providing summaries to needy agents, policy holders, etc. Now, I understand it is the nature of the business that there are multiple interest groups on any given claim, but you tell me, does any of the above sound achievable given the volume of work described?
Manager (Former Employee) – Portland, ME – May 30, 2017
This is not a good place to work. Memic elevates long term employees to management positions and unfortunately these people have no idea how to manage workers or projects. There is no community of spirit where everyone feels like part of a team. Favoritism abounds and so employees constantly stab each other in the back. Combine this atmosphere with top management infighting and you get an unhappy and unproductive work environment. Employees are constantly jumping ship en mass.
Sr. Programmer/Analyst (Former Employee) – Portland, ME – April 6, 2017
After working 60 + hours weekly and being told we needed to work more hours finally left. IT has no leadership and continues to hire managers that know nothing and just tell you to work more. No rewards for doing this just more work then is humanly possible
IT (Current Employee) – Portland, ME – January 2, 2017
MEMIC tells you they care but it is very obvious if you are not one of the money makers you are expendable. IT is in the mist of a complete reorganization and there is no sense of caring for those who always put in the extra time and effort. Instead they keep a director around managing a new team who knows nothing about what her team does, they push until people quit, they keep individuals who have complaints against them, and they only promote those who kiss but
IT Support Specialist (Current Employee) – Maine – July 14, 2016
Working in IT for MEMIC is a blast. The best team I have worked with in my career hands down. Everyone has something to bring to the table and will go out of their way to help one another. From the CIO down everyone is treated with respect.
The company as a whole is great. Being in the Maine building has it's perks because all the different departments as housed within. I can go to lunch with someone in claims and underwriting without going out of the way.
Quality Assurance (Former Employee) – Portland, ME – July 11, 2016
This was a terrible experience from start to finish. You're told everyone works 40 hours, then after training you find out its more like 70 hours because everyone's salary. My manager was a coward who took 2 hour lunches almost daily. If you tell your supervisor that you don't understand something, they'll pile more work on you. The managers provide no support. A lot of eye rolling, a lot of extremely dull people. You'll be spoken to about your commitment to the job if you leave the building for lunch breaks. What a joke. MEMIC is where dreams go to die.
Ego Driven Management that cares little about production employees
Loss Control Consultant (Former Employee) – Outsied of Maine – July 5, 2016
My 10+ years with the company found that the CEO has a "management by discomfort" technique. In 2010 a major exodus of founding managers were forced out by the current CEO and replaced by "yes" men. (note no woman). The culture is one that thinks they are better and different, but yet, they have no discipline outside of Maine in terms of business focus or consistency. This results in field personnel being embarrassed by the whimsical decisions of managers.
Human Resources (Current Employee) – Portland, Maine – February 23, 2016
MEMIC is an exemplary organization top to bottom. I have been very happy in my position and feel very fortunate to be working for such a great company. This is the exact kind of company that I want to spend the rest of my career working for. Overall a great corporate culture. Where else does the President and CEO take the time to get to know you? Aside from the impressive corporate culture, MEMIC promotes career development through tuition reimbursement opportunities and also growth opportunities within the company. I cannot speak highly enough about MEMIC. If you are reading this review with the thoughts of applying, I highly encourage you to take the leap of faith. You will not regret it.
Great leadership, generous paid time off, affordable benefits, 401k with company matching
Never bored. There was always something to do in claims.
Workers' Compensation Claims Specialist (Current Employee) – Portland, ME – January 7, 2015
Worked as a resident adjuster handing claims from the beginning to the end. Also handled mediations. Was lucky to have supervisors that understood the role of a resident adjuster and worked well with us.
Company is driven to work for its employees and had a good relationship with co-workers
Compensation Assistant (Former Employee) – Portland, ME – September 19, 2013
MEMIC is a company driven to help both the employers and employees to get employees to get back to work after they had an accident at work. There was a good work environment. The work load is sometimes crazy for the adjusters but with good spirits we all got through it. Management is driven to work hard and work along with the adjusters and the support staff.
Work in the city, hour lunches, jean fridays and bagels on fridays