Strict working environment that offers tremendous opportunities for advancement.
LP-Cashier (Current Employee) – Pekin, IL – May 30, 2015
For a retail company, Menards offers gernerous compensation benfits to its employees, such as starting pay is well over minimum wage, earning an extra $2.50/hr on Saturdays and Sundays, the opportunity for overtime, and profit-sharing (if you meet specific requirements). Also, the opportunity to excel quickly within the company is apparent with the use of the online training program they offer all employees.
However, a mixture between the stict policies being implemented, create high employee turnover. Some policies shouldn't exist, such as not being able to work over 10 hours in a day, not being able to state the guests total out loud, and being written up if you don't take a lunch within the first 5 hours and being written up if you come back before your 30 minutes. There are several other policies that were or still are really strict, but I hope this gives you an idea.
The hardest part of the job that I've encountered, because you are working with a variety of guests, is communication issues. Most of our customers at my specific location are elderly, and they aren't as familar with the meaning behind some phrases, which creates conflict in communication. Some situations I've encountered is financing options the Menards Card offers, return policies, and rental agreements. A customer has been told one thing or interpreted something differently, but then took it out on someone else.
The part I enjoy most about my job is being able to make customer's and fellow co-worker's day better with simply a smile, eye contact, and a good attitude.
starting compensation, extra money on the weekend, skill opportunities, profit share, ability to get overtime, advancement, co-workers
strict policies, work/life balance