Pros: Generous PTO schedule
Cons: advancement within the company is very difficult
There was always plenty of work to do, although employees' job skills are not always matched with their jobs. Co-workers were usually competent and easy to work with; we always tried to support each other, particularly when working with an escalated client. The hardest part of the job was to not allow myself to be frustrated with my job assignment, because I could have done so much more given my BA in Psychology. The most enjoyable part of the job was helping the clients in appropriate ways, knowing that in my small way, I was making a positive difference for them.