Janitorial work (Former Employee) – Atlanta, GA – March 19, 2018
Mercedes Benz stadium is a wonderful place to work . Mercedes Benz have very nice people working there also the managers are very respectful to everyone in the work place.i also like it because you could wear what you want and bring your own lunch.Mercedez Benz always let you leave when your ready or let you get all the over time that you want and you only work when they have events .
Cut throat business that does not care about it’s employees.
Service Advisor (Former Employee) – Illinois – March 18, 2018
Worked at a Mercedes Benz franchise as a service advisor a few years ago. The location I worked at was 100% commission with no guarantee, there can be days you walk in with no scheduled appointments and it can be slow and you make $0 for the entire day! I always hate when people on indeed say the pay is horrible and not say what they made so I’m going to give you real pay that I was offered and what I paid for insurance: As a service advisor you would make anywhere from 8% to a maximum of 11% of “gross profit labor” on all the jobs you sold in service. I would work 50-75 hours a weeks and make about $55,000-$65,000 per year.
The benefits are HORRIBLE! Yeah you can get medical insurance for an outrageous price, let me give you a true example: for my self, spouse and child it would cost about $800 per month AND you had to pay out a $12,000 deductible before you get any kind of coverage so you are paying over $21,000 just for medical insurance !!!! The best or nothing is their slogan... choose nothing. This place does NOT care about its employees, they only care about more money for the big shots and the franchise owners. At Mercedes Benz you are just another number that is disposable. Many people think working for Mercedes Benz is some Prestigious career, allow me to tell you the truth that it is not! It’s just another dealership with nothing special other than a cool name.
Pay, benefits and the cut throat culture with its employees
Fast-paced work environment. Management is fair and reasonable.
Service Manager (Current Employee) – Cherry Hill, NJ – March 15, 2018
Fast-paced work environment. Good morale. We work as a team. Management is fair and reasonable. I learned to prioritize my work day. I also learned how to effectively deal with irate customers. The hardest part of the job is dealing with irate customers. The most enjoyable part of the job is knowing a customer is satisfied.
Sales Consultant (Former Employee) – Anchorage, AK – March 14, 2018
Owner has good financial and automotive marketing skills as well as interpersonal ability and fairness and rewards loyalty with kindness and sameness hardiest place in USA to work but rewarding financial and personal
If they had more accountability and were willing to push cars through and play less this job would pay considerably more & benefit the clients & Co.
Auto Body Technician (Current Employee) – New Orleans, LA – March 14, 2018
There is a lack of responsibility and accountability here that results in lost time it requires technicians to force jobs through and chase advisors down for something as simple as ordering parts or verify unrelated damages. I wish that a standard operating procedure could be set in place to correct this but it wouldn’t be followed properly or would be alter to suit the needs of the few instead of our consumer.
Master Certified Sales Consultant (Former Employee) – Shrewsbury, MA – March 8, 2018
Mercedes Benz was always known 10 years ago at the Best or Nothing . Now it is everywhere and most vehicles look the same. At the dealership there is also way too much turn over due to long hours ,limited time off and a ever decreasing salary.
MBUSA was a great place to work. The people in my area were great! The benefits were amazing and the discount to lease a car was great as well. They provided all the training you needed to excel in your roll and made it a point to help get you to the next level.
Star Certified Systems Technician (Current Employee) – Burlington, MA – March 7, 2018
Being a dealership tech is ok but you are exposed to many toxic substances, you work extra hours with no overtime, flat rate pay only pays for working on the car not all the extra time spent on the car causing mis diagnosis
Master Certified Technician (Former Employee) – Thousand Oaks, CA – March 4, 2018
Quality no longer a priority, only if customer fights back. Two to three buybacks a month, you are used as an escape goat. Technicians & managers leaving the industry. Twelve years ago was a little better. I will never buy a mercedes or work for the company again.
SALESPERSON (Former Employee) – Egg Harbor Township, NJ – March 2, 2018
What an amazing product, I loved selling their fleet. I loved my co-workers and had some really great laughs. We were all dressed professionally in suits, to present our clients with level of professionalism. Hardest part of the position was the extreme down time during inclement weather.
Great work place, good benefits, and lots of opportunity.
Service Director (Former Employee) – Huntsville, AL – March 1, 2018
I worked there for the better part of fourteen years. The business grew at a steady place and the number of employees grew with it providing opportunities to community. A great environment for customers and employees alike.
Tough being talked down to on a daily basis by management.
Sales and Service Associate (Former Employee) – Baton Rouge, LA – March 1, 2018
Management is disconnected from regular employees. They treat you like second class citizens, worse than temporary hired help that you don’t trust. Let a manager try to pay their bills one month with what a regular employee makes.