Typical work day starts at 8:30 am and usually ends about 6-7pm. Usually the start of the day is getting appointments in order, performing followup calls and sending out thank you cards for the clients of the previous day while keeping a lookout for clients coming in.
Afternoons are filled with inventory walks, mingling with service clients, meetings, and phone calls, again while keeping a lookout for clients coming in.
If and when we happen to get a customer looking to purchase a car, it starts off with the interview to get a feel of what the customer needs are, a test drive of a car or two, and then the road to the sale.
Toward the end of the day is a recap on the days business, last minute phone calls to clients who have already purchased cars, and referral calls.
The hardest part of the job which I've learned is the compensation has been geared toward management and owners and not the front line sales that create the revenue. It's tough to justify selling a $122,000 car, spend hours, days, even weeks working on the sale to get a check for $250 minus taxes and insurance.
We have a great group of employees that work well together so it makes the day pass a little bit easier. We work on keeping each other upbeat and positive during our downtime and inventory walks.
Good group of salespeople
Compensation not adequate for work performed