Mercer Employer Reviews

Great team of people to work with. Strong sense of camaraderie amongst colleagues.

Managers were very understanding and understood what "constructive" criticism is.

Good work environment. Learned a lot about pension benefits and increased my customer service skills as well. Also was able to utilize the administration background of health care and add that skill set with clinical experience.

AGF provides the cliche workplace environment with little embellishments. Its a warm and favorable place and its generic environment is soothing.

The first thing that is great is the cafe in side! Past weds!!! I loved it there, but unfortunetly it was as busy as they expected and they had to let alot of us go as we were all just hired. But I recomend it!

Mercer is clearly outclassed by Aon Hewitt. There call center set up is very tiny and there equipment and resources are subpar. They are trying to play catch up to aon hewitt but has ways to go as there software and equipment are outdated by todays standards.

See pros and cons - I spent over 6 years with Mercer and don't have a lot to show for that loyalty. I gained experience of course but the management there needs to understand that you have to let people do their jobs and not micromanage. This is a huge problem at Mercer in many different parts. The company feels outdated but some good people actually – more...  do care about the clients and plan participants. However, managers sometimes are alarmingly under trained or just do not have a good personality which should immediately make them targets for upper management to train better or remove for better people managers. – less

Great location close to highways. Nice and specious cubicles. Learned about 401k and investments options. Lots of overtime and shifts options.

I learned the kind of skills that couldn't be learned in the classroom.

In all it was a wonderful work experience although temporary it gave me a sound environment to work and display the skills needed to continue and make the best of the time i was allotted

Mercer takes great pride in meeting the needs of all its clients, either in a consulting or outsourcing capacity. Employees are dedicated, friendly, and driven to produce strong results for all of their clients.

Excellent place to work with plenty of learning / advancement opportunities for those who work hard and are willing to take on new challenges regularly.

Mercer provides you with a fabulous foundation for work in the area of compensation and benefits. However, billable hours, and only billable hours, are the priority at Mercer. Analysts are underpaid and overworked. Generally speaking, this is how consulting firms work. However, in conversations with colleagues at the other big HR consulting firms, Mercer – more...  is by far the toughest to work for. – less

Good starting point for young people who are trying to get their foot in the door in the Boston financial markets.