Great Place to Get in the Field
Participant Services Representative (Former Employee) – Norwood, MA – June 5, 2017
A day at Mercer in my role was come in, log in to your systems, then calls would come flowing in. Learned a lot about 401k's, pension plans, and health care insurance. I enjoyed all of my different Team Leaders. During the time that I worked there, I was switched to 6 different teams. The workplace culture was quite prissy and inauthentic. The hardest thing about my job was waking up in the morning feeling unfulfilled and unmotivated due to the trauma of being a temp employee who constantly promises to made permanent. The most enjoyable part of the work was having a sense of being part of a team working towards an objective.
Great Cafeteria with Great food