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Mercury Retail Services
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23 reviews

Mercury Retail Services Employer Reviews

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Productive work place
Data Entry, Boxer, Scanner, Shipping/ Receiving (Former Employee), Houston, TXJune 2, 2014
Pros: get to leave for lunch break
Cons: short breaks
great work environment to work at but they wouldn't let me work at one position.
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great place but slow business cause company to sell
Broker Representative / Project Manager (Former Employee), San Antonio, TXDecember 4, 2013
started as a broker in their new sales division as the company was trying to diversify. Unfortunately their core business took a big hit and the sold the company off
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Book and Magazine Wearhouse
Warehouse Worker (Former Employee), San Antonio, TXOctober 1, 2013
To pickoders to be shipped oout to stories.work with scan guns to inventory mmerchandise. stack and wrap palets.
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Unpredictable work enviroment
Retail Merchandiser (Former Employee), Huntsville TexasSeptember 23, 2013
Pros: create your own hours
Cons: pay
good position for part-timers. work your own hours as long as you get the stores completed on the dy of the deliveries. Some days have only 2 deliveries (1+ hours) other days have up to 9 deliveries (12+ hours).
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Company is in a declining industry
Vice President Operations (Current Employee), San Antonio, TXSeptember 4, 2013
Current employer is in a declining industry with very narrow profit margins.
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mismanaged and chaotic
Transportation Manager (Former Employee), Grand Prairie, TXAugust 25, 2013
Pros: weekends off
Cons: long hours, too much for one manager
No structure, no employee handbook, no direction for company policy.
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Slave labor
Driver/Merchandiser (Current Employee), Amarillo, TXJuly 22, 2013
Pros: nothing
Cons: everything
Don't bother unless you are starving. Lots of physical labor and long hours driving for no money whatsoever. If somebody calls the number on your truck you get points penalties and can get fired for it.....no questions asked. You can't defend yourself or anything. Any moron on the street can call in and get you in trouble and they do all the time.
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Enjoy all the new products.
Merchandiser/Vendor (Current Employee), Pensacola, FlJuly 19, 2013
Typical day- Driver drops off product, I receive product with DSD clerk per rules of each store. I work five stores total which include Walmart, Publix, and Winn-Dixie. Pull old product, replace with new. Clean area, maintain good communication with store managers and co-workers. I work with little to no supervision. I meet and exceed sales goals on – more... a regular basis. – less
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Lots of Freedom and great pay
Merchandiser / Driver (Current Employee), Fort Walton Beach, FLJuly 16, 2013
Pros: no micromanaging, steady hours, weekends off
Cons: long hours, no room for advancement, no customer interaction
I have to get up very early for work but most days I get off earlier in the day. I learned a lot about merchandising and the inner workings of a distribution company. The management was very good but sometimes cold to the problems you are having at work like, when my truck broke down they didn't see it as a priority to help me get back on the road. – more... Other than little stuff like that great management. It is an independent job. I don't see much of anyone I work with. The hardest part of the job is the drive back to the distribution center to restock truck. The most enjoyable part was the freedom I had. – less
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Productive workplace.
Warehouse Associate, Sorter, Stocker, Shipping (Former Employee), Houston, TXJuly 3, 2013
Pros: able to leave work to buy lunch
Cons: short breaks.
The management was good.I had the opportunity to experience working with invoices inside the office, shipping/receiving, sorting out books into the certain boxes,was also a boxer by making boxes for books, stocking books on shelf where they have certain locations ID numbers,picking up bundles of magazines into the right categories, while finishing my – more... own work at the end of the day i would ask other employees if they needed help for an example if i had some free time i work also tear books covers. – less
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merchandiser
merchandiser/sales (Former Employee), San Antonio, TXJune 21, 2013
Pros: make my own time
start the day off by checking in product. makeing sure invoices are correct.then prep product and prepare it to be put out on sales floor.then proceed to put product out
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Enjoy my fellow co workers
Data Entry (Current Employee), San Antonio, TXJune 12, 2013
Pros: position is easy
Cons: benifits, pay
I am fast on my 10 key and enjoy my coworkers, I also take customer service calls, which sometimes trying to explain our invoices can be a challenge to the customers.
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Productive and fun
ROUTE DRIVER/MERCHANDISER (Former Employee), Little Rock, ARJune 11, 2013
My day started around 6:00 am in the morning and ended around 2:00 pm, depending on the work load. I would deliver books and magazines to various retail stores. I would also merchandise some of the stores. The things I learned were how to switch out magazines and put them in the totes and write them up to be sent back to the depot. It was independent – more... so I only saw my co-workers when I was at the warehouse to load and unload. They were very helpful at times. The hardest part of the job was dropping off totes that would sometimes add up to 30+ and picking them up. What I enjoyed most about it was not being supervised and working independently. – less
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Company in re-organization, changing new internal systems.
Buyer- Children's Book (Former Employee), San Antonio, TxJune 3, 2013
Pros: team baseball groups, celebrated birthdays, holidays, employee of the month, good benefit packag, . support from boss, welcomed students working on their advancement in their selected field.
Cons: clicks across departments inteferred with daily tasks. attempts to undermine management.
Management was trying to incorporate new non-books line into the product mix.

The director of Books was an awesome boss, supportive with great ideas for boosting sales in the book department.

Co-workers having a difficult time with change.

The hardest part of the job was trying to encourage co-workers to accept change.

The most enjoyable part of – more... the job was being involved in setting up new programs, optimize inventory, working on plan-o-grams, and learning the book business. – less
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Good company in struggling industry
Manager (Former Employee), Dallas/Fort WorthMay 31, 2013
Struggling and having to make some drastic changes for survival.
I did learn a lot working for them and was given the opportunity to grow. Great, hard working co workers.
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A Company that surprised a lot of workers
POD Processor/Data Entry (Former Employee), San Antonio, TXMay 22, 2013
Pros: hours, free magazines every friday. my supervisor.
Cons: short lunches, benefits, no team work, too much drama, gossip
Hours were 7:30 - 4:45 M-Th on Friday's 7:30 - !2:30. I learned how to research and work with POD's. My supervisor was great to work for. She was fair to her employees. Hardest part of the job, were workers in other departments that would gossip about their own. I don't condone drama or gossip. When you work for a company it is to be a team work environment. – more... Co-workers should come together to make the company run even more smoothly and enhance production. – less
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fast pace, exciting company
Account Executive (Current Employee), San Antonio, TXMay 17, 2013
Mercury is a quality company that gives their employees the opportunity to learn and grow within the organization. Management works hard and does a great job communicating with the team. The hardest and most enjoyable part of the job is that the company is constantly evolving to be "best in class."
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Dont even think about working for this company!!!
Unsatisfied ex employee (Former Employee), San AntonioMay 13, 2013
Cons: very low pay
Too many expectations are required of you, and the pay SUKS! Its unbelieveable that they get ANYONE to work for ;them in the warehouse, since they are only paying minimum wage!!! Sure they offer benefits, but when your making $7.25 an hour, you can't even afford to purchase them. No wonder this company has so much turnover... poor managements skills, – more... and that goes for every manager that works there. The employees are unprofessional. You get what you pay for. The company is bleeding money badly because of the lack of Management. If your spending so much money on advertising, interviewing and training new people, only to have the employees leave less than 2 weeks later...what was it all for to begin with??? Again, you get what you pay for. This was an easy job, but impossible to fill openings when you have such high expectations of the new people coming in. Maybe one day this company will learn how to become more proactive and spend a little more time focusing on the employee aspect of a business. Can not run a business without employees. This company is a hot mess!!!! – less
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Fast paced environment foced on sales and product fulfillment
Senior Category Manager (Former Employee), Grand Prairie, TXJanuary 2, 2013
Pros: constant change and new challanges
Cons: constant change and new challenges
A typical day was from from 7:30 AM to 5 PM with very little down time. There was a lot of customer service for retail accounts and product suppliers.
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Delivery day
Delivery Driver (Current Employee), El Paso, TXNovember 12, 2012
This is a pretty easy job. You deliver merchandise at already set times and the rest of the day you do your time, no pressure. Break times at any time, no supervision and your payment is on time.

Marv – December 5, 2012

Worked for this company going on three (3) months, one of the most unorganized companies I ever worked for, seems like they would know how to do things by now. They work you like a SLAVE and pay you only $9.50 hr they email you constantly and require you to do all sorts of work at home, the drivers never deliver the merchandise on time and when they do it's normally not accurate. I just quit and it's the best decision I ever made. They just lost an exceptional employee, and I'm not the first and surely not the last. Now I see why they are always hiring....

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