Certified Surgical Technologist (Former Employee) – Springfield, MO – July 24, 2017
This job was not for me. There was a ton of negativity in this work place and everyone wanted to be someone's boss. There was not enough new hire support conducive to learning as much as possible. I got the feeling the employees who had been there the longest did not really want the new people there.
Lab Technician II (Current Employee) – Carthage, MO – July 20, 2017
I love my job with Mercy. The staff is extremely friendly. I work overnights so I dont interact with the managment. The toughest part of my job would be the hours and the fact that at night I am the only person doing my job. I enjoy my job because it is rewarding helping patients.
Registration Clerk (Former Employee) – Chicago, IL – July 17, 2017
Fast paced, patient oriented that was focused on providing patients with great customer service but, lack the necessary staff to provide service at times, in a timely fashion. Employees were mostly over worked.
Great healthcare system, but the work environment needs work
Registration Specialist (Current Employee) – Fort Smith, AR – July 13, 2017
A typical day in my office would include sitting at my desk hooked to a phone all day except for on my lunch break. Typically you do not socialize much between coworkers at least not during the work day due to a high call volume. In your spare time between calls you should be working in the workqueue verifying patient insurance coverages for the hospital to either bill out to an insurance company or directly to the patient. I have learned here in the past two months how to verify insurance coverages for patients, schedule appointments for a consult for patient and physician to review the patients most recent lab and test results. Another task I have recently been taught is how to enter and edit referrals placed by physicians. The one complaint I would have about Mercy Fort Smith would be the management and workplace culture. Being from Mercy Springfield I feel as if we were held to a higher standard than we are here at Mercy Fort Smith. The work ethic of my coworkers is not near as great as it was in Springfield and the overall quality of people whether it be patients or not just seems to be less than those that I previously worked with which really shapes the way things are operated here in my department.
Environmental Service Technician (Former Employee) – Oklahoma City, OK – July 9, 2017
Working here was good because I was able to work alone but if I needed help with anything it was just a phone call away. The coworkers was very helpful and like a family. I felt like part of the family because I was able to contribute with doing other things like ordering supplies and assisting with computer work.
Registered Nurse (Current Employee) – St. Louis, MO – July 8, 2017
I love working at Mercy. The staff is great and the coworkers are there to help not only the patients but the new staff members. The management makes sure the treatment is fair and that everyone succeeds.
CERTIFIED NURSING ASSISTANT (Former Employee) – Rogers, AR – July 5, 2017
I loved my coworkers. Mercy hires people who are very passionate and who have great work ethics. On the floor I worked on, there is such a huge turnover of staff. It is a new floor so it my take a while for the kinks to be worked out but the allotted number of patients to one CNA was unreasonable. Much of the time, the patients were total care assistance. They need to be better staffed. I stopped working here because I felt I wasn't getting paid enough for the work load I was given.
Caustic work environment. Non-stop vicious backstabbing
Sterile Processing Technician (Former Employee) – Portland, ME – June 30, 2017
A very caustic work environment. The department is currently being managed like a sheltered work shop for special needs children. Blatant favoritism, vicious non-stop backstabbing, and endless gossiping. Knowing ones job and being good at it is tantamount to placing a target on your back. Good enough is considered the gold standard for instrumentation coming out of the department on a daily basis. Very unpleasant environment to spend any amount of time in.