Mercy Medical Center - North Iowa Employee Reviews

See reviews about:
Showing all 7 reviews
Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Mission focused organization
Director (Current Employee) –  Mason City, IAApril 8, 2017
Colleagues, medical staff and leadership dedicated to an excellent patient care experience. A great culture of continuous improvement in all aspects of the business.
Was this review helpful?Yes 2No 5Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Na
Lead - Patient Service Representative (Current Employee) –  Mason City, IAOctober 4, 2016
Still employed doing the Lead Patient Service Representative. Checking in patients, making appointments, taking messages for doctors, answering phone calls.
Was this review helpful?Yes 1No 9Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Unprofressional clinic
OB/GYN Receptionist (Former Employee) –  Mason City, IANovember 9, 2015
Office was run in an unprofessional manner, inadequate training,
Difficult to perform duties to provide excellent service to patient.
Cons
Co-workers texting, on Facebook, on internet, HIPPA violations
Was this review helpful?Yes 5No 2Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Changes for the future-but not for the good of the employee
RN (Former Employee) –  Mason City, IowaJanuary 19, 2014
The culture at this employer has undergone a drastic transformation over the previous 10-15 years. Upper management most notably Senior VPs and CEOs have had this ivory-tower mentality even way back but individual work units were allowed to function with at least some degree of autonomy provided there were no major issues at the time. Fast-forward to the present where micro-management is the rule of the day. One can point to the day when Trinity Health of Michigan took over. Stories of under-performing work areas being called onto the carpet by the home-office drones to the point of making managers leave meetings bawling like children are not uncommon, all for the sake of squeezing as much revenue out of every single source they can. Quarterly revues are used in addition to annual evaluations. Employee morale took a nosedive and turnover has increased. MMNI's saving grace is that it's the only game in town, the major employer in a very small area. It may be a good place from which to learn but no place to stay for an extended period of time unless you have family ties to the area.
Pros
Christmas banquet for employees, summer picnic
Cons
Top-heavy management structure, low compensation for many job classes
Was this review helpful?Yes 35No 3Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A great place to work
RPSGT (Current Employee) –  Mason City, IAJune 22, 2013
Mercy is an great place to work....I would like to use my bachelor's degree and advance.
Pros
I love working with people
Cons
I would like to utitlize my degree and work in management
Was this review helpful?Yes 2No 30Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Difficult work environment
Allied Health Employee (Former Employee) –  Mason City, IAMarch 15, 2012
Jobs at Mercy are very insecure, and the turnover is generally very high. Compensation for most positions is well below industry average and wage increases are locked at 2% annually. Corporate culture changes with new leadership, and due to turnover in leadership this means being always in a state of changing culture. Your experience will undoubtedly be different if you are a provider, I can only offer a review of the allied health positions here.
Pros
christmas bonus is free ham/steak/roast, free parking
Cons
poor compensation and benefits, low morale, unpleasant facility, annual budget cuts
Was this review helpful?Yes 53No 4Report

Want to know more about Mercy Medical Center - North Iowa?

Ask a question
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Mercy Medical Center - North Iowa. Our community is ready to answer.

Ask a Question

Overall rating

3.0
Based on 7 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
2.5
Compensation/Benefits
2.8
Job Security/Advancement
2.3
Management
2.3
Culture
3.0

Mercy Medical Center - North Iowa Reviews by Location