Productive workplace with breaks
Business Support Specialist (Current Employee) – Dubuque, IA – October 16, 2016
A typical day was clocking in at 11pm, transferring calls, updating patient sheets, taking messages, updating daily log, taking in patient valuables, giving mail to floors, distributing keys for some departments, and if a code was announced, I had to inform the correct people about what code was announced, and where it was sent from, and clocking out at 7am.
I learned how to honor HIPPA, different drills for the hospital, what certain codes were and how to announce them, I learned how to work with people who held strong opinions that contrasted with my own.
Management lacked in some parts, but excelled in others. Management alerted us to any changes such as; new employees, changes in the department, and new changes in how the department would run when we move to another part of the hospital.
Co-workers were for the most part amazing, hard working, and caring. Some were opinionated so strongly that everything that was opposite was considered wrong, but I learned how to work with said co-workers without problems.
The hardest part of the job was staying up from 11pm-7am, especially alone.
The most enjoyable part of the job was being able to get things done that other shifts did not have time to finish.
30 minute and 15 minute breaks
3rd shift, sometimes breaks were not given, management held favorites.