Medicare Operations (Former Employee) – Det – February 28, 2017
I spent almost two years here, and I learned many valuable lessons regarding a call center environment and how to be professional. However, this company lacks strong leadership and often hires very young, straight out of college kids who have no real world experience. You can keep your bagel friday's :)
CCC (Current Employee) – Chicago, IL – March 15, 2017
The company will work you to death. This job is good for someone single with no kids. The management is a joke and its all about cliques. This company is constantly putting work on top of work on their employees. Emails are sent everyday about the people who are quitting.. stay away!!!!!! No social life. Paid for 8 hours and you work 12 and even weekends! very demanding company...
Member services coordinator (Current Employee) – Detroit, MI – February 28, 2017
I've worked for this company little over a year now...I must say to stay away ! Management and team leads are horrible. Who ever hired them was on some sort of drugs or possibly sleeping with them. You are working in a stressful enivornment and no one cares from the higher up. They bribe you with cookies and donuts. The demographic is uneven. Overheard a conversation between two executives that they are hiring those who live close to Detroit that live in the rural areas since they'll need this job more and know they can over work them. Racist. This place is always stressful. Fun at first but easily burnt out after 4 months. Always walking on egg shells and always changing process that makes no sense. Medicaid members act like they are something special just like the managers. Also the auditors do not know what they are doing. Reason to get fired easily.
Senior Staff Accountant (Current Employee) – Detroit, MI – February 27, 2017
I have really enjoyed working at Meridian for the past year. The people I work with are a joy and they really put an emphasis on the culture at Meridian. We work hard and have fun! It has been a great experience so far.
If you enjoy being MICROMANAGED ×10 then this is the place for you!
I dont feel like i ever had one (Former Employee) – Chicago, IL – January 20, 2017
No joy at this company for the majority of staff. EXTREMELY LOW STAFF MORAL. Almost everyday there are threats of being put on PIP (Process Improvement Plan) which involves getting fired if you can't get off it. I seriously received 3 days out of 5 days of threats/warnings via email. PIP PIP PIP is all your hear about from management. Get ready to work Monday-Sunday working at this company. They attempt to pay low so watch out for that. Horrible horrible management in Chicago and Detroit. They make promises to the State yet don't have enough staff to follow through with promises and then blame staff for not meeting unrealistic expectations when it is THEM who failed to live up to their own expectations and give staff what they need to succeed. All of the comments on Indeed are right on point but also check out Glass Door if you want to compare and you will see that most people are giving similar reviews so that should tell you that something is wrong here.. Whether you are working in Detroit or Chicago you better beware of this company. But I will say that they do a great job threatening your employment. If you want stable employment, a job that doesn't consume your life, and want the ability to grow and advance, this isn't the place for you. There is no Quality, Integrity or Values here. But for some reason they think so......
Still trying to figure that out.......
MICROMANAGEMENT, low ball pay, Daily threatening of your job, wanting you to work weekends for free, no job stability.
Care Coordinator (Former Employee) – Detroit, MI – January 12, 2017
great coworkers good benefits always changing there is a lot going on and things are always changing if you like change this is the place for you overall great environment and many culture events to be included in
Care Coordinator (Current Employee) – Detroit, MI – December 25, 2016
This company is full of cliques. If you don't for in with their "culture" you will have a hard time advancing to another position. You also have to make friends with the right people in the right departments to go into another position. You'll find out a lot of the jobs people interview for internally are already filled by someone's friend that got them into the department. Then there's also the gossiping that goes on from leadership all the way down to the mail room. People will lie on you and throw you under the bus to get themselves ahead. There's also a lot of unachievable goals. The pressure to complete spur of the moment projects and unachievable goals is nerve wrecking. Use this company as a stepping stone to her the experience and training you need for better opportunities.
Mix & mingle in the summer, decent pay, good for recent college grads, they will train you
Great compensation, but company culture is an acquired taste.
Member Benefit Coordinator (Former Employee) – Detroit, MI – December 16, 2016
It was a great company at first. However, they began changing the culture to suit the company's needs more so than their employees. If you enjoy doing grunt work non-stop for eight hours straight and if you're naturally a bit more anxious/busy minded then this place will fit you well. However, if you are a person who wants to feel like they are challenged at work and like work is more a place of focused effort as opposed to a chicken coop, then this place may not be for you.
Long Term Support Specialist (Former Employee) – Detroit, MI – November 30, 2016
Meridian is good for young kids who just got out of college looking for experience. It is not for those who are looking for a long-term career. Very mismanaged and unprofessionalism that takes place. PTO is very strict and not realistic. And management definitely shows favoritism when everyone should be shown the same exact respect. The hardest part of the job is when you need assistance from co-worker's (I.E. management) you're stuck relying on your counterparts and it's not professional. Unrealistic goals were set too when your department was already short staffed. Not a lot of team morale and very high school click attitudes.
Great way to meet people
Short lunch breaks, PTO, salary, no room for advancement, lack of privacy, not the best benefits coming from a health insurance company
MHP in my opinion is not social work friendly at all
Case Manager/Behavioral Health Dept (Former Employee) – Detroit – November 2, 2016
The work being completed in the Behavioral Health Depatment does not require a masters degree. A person wih a HS diploma can do the job. Telephone calls everyday all day long is what the job consists of. The objective is to try and keep recidivism rates down with persons who are mentally ill. Our hands are tied due to the company being in Detroit and the majoriy of our consumers being in Chicgao. The workload is relentless and unrealsitic. For me the work was/is an insult to my profession which means soemthing to me. The company is not very diverse at all and would benefit from hiring more miniorities. The best part of the job was the team that I worked with
Care Coordinator (Former Employee) – Detroit, MI – September 14, 2016
Direct quote from current coworker: "If people actually liked their jobs, no one would be drinking during breaks and lunches." -Incompetent management- never promoted from hard work, but through favoritism, relationships and politics -People who had been in the department longer than me always warned newcomers that you have to be careful because Meridian "is shady with the way and frequency that they fire people." I didn't believe this at first because the environment seems very fun and upbeat, but then I noticed that employees started disappearing from the department. -Micromanaged (I know everyone says that, but SERIOUSLY micromanaged). You cannot go anywhere without recording it. -No sick days- you start off immediately with 40 hours of PTO- sick days, vacation, doctor's appointments, death of a friend/family member. Hopefully you don't get sick often! People constantly come into work sick because you have to use your PTO. If you're sent home because you're sick, you still have to use your own PTO. You also need a doctor's note. -30 minute strict lunch/15 minute breaks. It takes 10 minutes just to get in and out of the building to be able to get outside or even to a different floor. Lunch always ends up being 20 minutes or less if you choose to eat outside. Forget about eating lunch somewhere else. -Unfair standards of different departments. Some are invited to events involving drinking DURING the work hours, while others have a strict no alcohol policy. It is not uncommon to find lingering alcohol on the 14th floor, or kegs on the IT floor during drinking relatedmore... holidays, but if you work for any other department, but choose to drink at your discretion, because they may choose to fire you for it. -Many departments are revolving doors. Meridian prides itself on being a fast growing company, but that is because they have such a high turnover rate. They fire just as quickly as they hire. A friend of mine worked as an intern in the HR department and her duties for all day everyday were to fire and escort people out of the building. (Takes about 15 minutes or less-I unfortunately know from experience.) They also call it an exit interview, but actually, you get yelled at without a chance to even say a single word. They do not give warnings, they just fire- at many times based on word of mouth. They do not ask for your side of the situation, they just assume and fire you without question. If you ask me, that doesn't coincide with the "Meridian Family Values" that are sooooo important for every employee to embody. Last time I checked, being a "Family member" does not consist of treating an individual like they are nothing or like they are disposable. -Employees are extremely disposable. Meridian treats the employees like a warm body to fill a chair. -You are more likely to get fired for the "culture" they shove down your throat, than your actual work. You may be good at your job, even exceeding, but if you don't display the "Meridian Family Values" every second of every day, they will find out and they will fire you. -Clicky, gossipy- you will get targeted if you don't succumb to that lifestyle. -Parking garages are at least 15 minute walks away from work
TO MANAGEMENT: Interpret as you wish from previous statements. All of which were recently experienced by both terminated and current employees. All of the negative comments were not directly experienced by me, but by many employees. It is a waste of time and resources to discard of employees who make honest mistakes as quickly as meridian does. Your executives and managers set a terrible example by being unprofessional in presentations with the constant F bombs and swearing, and by the amount of drinking that takes place. The only reason why MHP employees go to MHP events outside of work is because of the amount of free booze you give away. You should try holding one outside of work hours that doesn't have alcohol- see the difference. Set clearer standards- have one standard for everyone within the company. Management is extremely unprofessional.less
Delegated Credentialing Specialist (Current Employee) – Detroit, MI – September 13, 2016
As a salary employee no perks. Still need to be on time, if late take vacation time. No sick days have to use PTO. Lot of the people there are not approachable. Some are very friendly. Cannot talk to any one with out others gossiping.
Good place to work if you just come in do your job and not do anything else and not get on the wrong side of a manager.
Owners are very caring of their employees. It is just the break down of different departments some are good and some are not.
Work is easy to do. Days do go by fast. Lots of last minute special projects that need to get done.
Claims Examiner (Current Employee) – Detroit, MI – August 22, 2016
Most employees here are extremely stressed and feel underpaid. However, the company offers plenty of opportunities for current employees to advance within the company. Meridian would rather promote internally rather than hire external applicants.
Nurse (Former Employee) – Chicago, IL – August 11, 2016
I worked in the UR department, we worked from "home," we worked 12-14 hours a day and we only got paid for 8 hours due to being salary. The upper management would fire anyone that "complained" so we were forced to work long hours without pay. I resigned and that was the best move ever. Do not work for this company, they do not value their employees.
Great for those right out of college with no children
Care Coordinator (Current Employee) – Detroit, MI – August 8, 2016
Meridian Health Plan is an ok place to work. Leadership is very young and if you are not on the in crowd, you will not get a promotion. They hold internal interviews for positions that have already been given to other employees. There is a high turnover rate.The company is growing so fast they, more often than not, take on new responsibilities before working the kinks out. They are looking for college graduates who have never been in the workforce before that they can mold. There is a lack of communication all around. Production expectations are unattainable and employees are not given the tools needed to do their jobs correctly or efficiently.
Pharmacy Analyst (Current Employee) – Detroit, MI – June 11, 2016
Productive and fun place to work, has its own challenges, and caN IMPROVE ON STRUCTURE. cO WORKERS CAN BE GREAT OR NOT SO GREAT. •Focus on the company and your individual experience while employed there •Provide details about why you liked or disliked working at the company •Ensure any facts you include in your review are true and accurate