Business environment and very busy.
Pros: assessibility to the dr. when i am sick.
Cons: pay, medicine is expensive for asthmatics.
The job I perform is very busy. As an operator, you have to pay attention to every call and direct to the correct location within the clinic. As a result, you must be patient and understanding without getting frustrated with the caller. I work with a group of ladies who are helpful and thoughtful. Since I am unable to go to the ladies room, when in need, they do not hesitate to come when I call. The hardest part of this job is the day after a holiday. The lines become very, very busy all day long. My most enjoyable moment is when the caller says, "Thank you" for being patient and helpful. I have learned to be understanding and patient and to be mindful that it could be my family members or myself on the other end of the phone and I would not want anyone to be rude to us.