Production Artist (Current Employee) – King of Prussia, PA – April 21, 2015
Overall, Merion is not an awful place to work. Friendly people, well designed office space, and convenient location. The first few months of my experience here were pleasant. After awhile however, I learned of many layoffs that were swept under the rug and hidden, and I also learned of the many budget issues this company is having (secretly cutting peoples paychecks to pay the electric bill, then writing it off as a payroll error and reimbursing employees later on). While I understand that many print businesses are struggling, this company has refused to update their many outdated procedures. They use many of the same processes and paperwork as they did in the 80s, and it's killing their business. I read many reviews before I worked here, and thought I would still give it a shot, since you really have to take online reviews with a grain of salt. However, I do not recommend this company for the long-term. Many people here have been working here for 10 or more years, but I have found that they are "used to" the processes, and have not had experience outside of Merion. For someone in their 20s, this is not the place to work.
Flex scheduling, friendly atmosphere
Minimal pay, consistent "hush hush" layoffs, consistent turnover of employees, outdated processes, no room for change/improvement, minimal opportunity for growth
Former Employee (Former Employee) – King of Prussia, PA – April 25, 2017
I worked for Merion for over 10 years, and unfortunately they have closed their doors. During my employment there, I grew professionally, and I would continue to work there if not for the business closing.
Full Time Employee (Former Employee) – King of Prussia, PA – January 10, 2017
I had been working at merion for over 3 years and happy to be gone. And it is the worst now, the downsizing and holding employees paychecks just so that they can pay bills and telling lies about payroll errors.. i have 3 children and a wife and i cant get a paycheck on payday.. i feel more sorry for the staff that works in the warehouse. That staff really see the bottom of the bowl if you know what i mean, they have in the past worked with no heat, no network most of the time and outdated equipment to pick, pack and ship all orders.. scanners for maybe 15 years ago that dont stay connected to a 20 year old server thats always down.. a half tech support team of folks that knows nothing about tech support,
management knows nothing about managing, a gang of chickens running around with their heads cut off, gased up on emails all day.
Sales (Former Employee) – King of Prussia, PA – October 15, 2014
About 15 years ago, Merion was a strong company led by competent managers. Upper level management at Merion did not invest in the company and instead bled it dry. Company still lacks direction and most of the talented players are gone. At one time, Merion had many great products, now they are just scrambling to stay afloat.
Buyer-Apparel, Accessories, Gift Items & Jewelry (Former Employee) – King of Prussia, PA – February 2, 2014
This company was a great launchpad for what has developed into a strong career path in the retail industry and business in general. I value the time I spent and the professional relationships I cultivated while there.
Graphic Designer (Former Employee) – King of Prussia, PA – March 2, 2013
A Great place to work 10-15 years ago! Flextime was a real plus as was raises, vacation time, and company growth. WAS is the word. They have been laying off great talent and those that helped create the company for years now trying to keep afloat from a profitable company to one that has poor management and lack of knowledegable higher ups. But none of them are gone! The economy might have had a tad to do with the slow decline and layoffs, but more so poor decisions and micro management. What can you expect from a company whose owner though the Internet was just a fad and they did not need to move forward in that direction!!! Whoops! Scramble! Epic fail!
Senior Team Lead (Current Employee) – King of Prussia, PA – July 20, 2012
A tyically work day consists of ensuring ALL customer order issues are resolved and shipped on time. I have learned that atience is a virtue. In a stressful situation whether it's with a customer or co-worker i am able to diffuse the problem quickly and efficiently. Part of the Management Team of my Customer Service Department requires training sessions in work ethics, solidarity and roblem diffussion. My team has been formed with individuals that do not retain knowledge at a ace that job requires. The hardest part of my job is reiterating job skills and procedures to co-workers who do nt wish to retain this information themselves. The best part of my job is seaking with our loyal customers everyday & making sure i do all i can to ensure their packages are shipped on time.
Projects never get completed because everyone keeps trying to give orders.
Pricing Specialist (Current Employee) – King of Prussia, PA – July 12, 2012
A typical day at work includes streamlining emails, negotiating financial information with vendors from cost to shipping, following up on pending orders and acting as liaison between the wholesaler and internal departments such as sales and the art team. I learned how to negotiate with wholesale ASI vendors, how to use multiple systems, old & new, without training or assistance from either upper management or systems dept. I also feel that I absorbed a great deal of suitable email etiquette. Management is irrelevant and expressionless at this company, employees are held financially responsible on the duties they perform. Co-workers are a diverse mix of people that pull together to complete the tasks at hand. The hardest part of the job is making executive decisions on daily tasks without an upper management to confide with. The most enjoyable part of the job is the rewarding sense you get knowing the choices you made are correct.