Housekeeping department. They pay too little and require too much for only 2 people to take care of an entire building. Didn't have time to take breaks. This building was totally unorganized with staff, My coworker and I lived far away and always made it to work early or on time we made sure that the residents felt welcomed and satisfied with the service we provide them. We took initiative to do things and never were told what to do. We had no supervisor over us just manager. No help from anyone. no backup workers so if one person called in then there was just 1 worker to take care of everything in the building this includes.. the residents rooms you clean by schedule plus your coworkers rooms plus the front restrooms in the lobby(refill with soap or paper towels, toilet paper, wiped down disinfect, mop, sweep, etc), plus trash pick up throughout the whole building and dispose. We made sure we washed, dried, and folded each of the residents linens all in the same day and returned it to them, make their beds the way they like it done (memorize it) and clean their whole apartment dust ceiling fans and other surfaces ,clean windows, mop, sweep, wipe down counter surfaces, clean toilets, showers, mirrors, vacuum. That was too much work and too many residents to take care of. We also had to vacuum hallways and polish elevators and clean them out. And make sure all the Exit stairways were all clean and vacuumed.
Holiday pays, medical insurance plans and health benefits, paid vacation
insufficient pay, poor management, overworked