Pros: some of the customers are nice, although all of them will look at you like you're scum - sorry.
Cons: pay, lying management, retaliation, double work while pay is reduced.
A typical day at work involves coming in and watching the management's favorites get houses to clean with the highest commissions. Supposedly, this allows cleaners to make higher than minimum wage. But all they do is work the numbers and ensure that the cleaners' pay is always the lowest it can be. You'll need a new car and the ability to afford unlimited – more... gas and maintenance, because this job is going to cost you a lot of money. They do pay mileage, but it won't cover the cost of gas. Expect to spend anywhere from $60 and up for gas every week. And gas prices are going up again.
Two ladies this week cleaned five houses in one day and still made $64 - minimum wage. The "commission" for a two-person team is 17 percent of the payroll. The payroll is usually $50 or so. So oftentimes you are making $10 to clean a huge house. If you take more than two hours to clean it correctly, management will be all over you. You do not get breaks or lunches - ever. And if they find out you stop for a drink on your way at 7-11, they'll be on you for it.
People who question anything or disagree with the many fables told by management are retaliated against and then will have their hours cut. A woman with small children had this happen and she lost her home. Others are living on credit cards, taking out pay day loans or going to pawn shops so they can pay bills. The workers are very sweet and hard-working. Employees have been brainwashed into thinking they cannot do nor are worth anything else. It is beyond sad.
Your uniform consists of one pair of ill-fitting pants and one scummy, previously-worn t-shirt that you have to wear every day. If you stop in a store during or after work, wear a long jacket as people will think you're a bag lady.
Every single person who works here has had their paycheck cut in half over the past couple of years. Most people take home $250 a for exhausting, back-breaking work. The company over-sells its services, making promises no human can reasonably fulfill. For example, hand-washing all of the baseboards in a 5,000 square-foot home as part of a deep clean you are expected to do in its entirety within a couple of hours.
You cannot rely on the income whatsoever. You show up and there is only one small apt. for the day and you work 2 hours at minimum wage. On another day you'll have two giant houses to clean that are so filthy they are health hazards - literally. Kids pencils, small Lego parts and other things are all over the floors, making many of the houses safety hazards, as well. Twice I was sent to clean homes with cat feces throughout the entire home. In one case, the apartment manager took the keys away from me and called the office to tell them she would not let me in because the apartment was so bad. They were in the process of evicting the client because he was so filthy.
If you like being lied to about pay, worked like you are living in a slave labor camp and making less than a 16-year-old working part-time at McDonald's then this is the perfect job for you.
Otherwise, run in the other direction as fast as you can. Do not waste your time, you are better than Merry Maids in Bedford, TX and you don't need to go through the aggravation of working here to find that out.
I got another job and I am resigning this week. I can't wait to get out of this scum-hole. – less