MetLife Employee Reviews

Found 1,626 reviews matching the search
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I enjoyed the education.
Claims Processor (Former Employee) –  Fairlawn, OHApril 25, 2017
Showed up at 7 AM and began processing claims. I advanced to claims adjustments, refund requests and training. I was taught the claims processing business through Metlife. Good people and steady work. Management worked well with the staff.Making your numbers and keeping your quality high. I expect a lot from myself.
Pros
Food days, casual attire.
Cons
Office closed.
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Changes
Vice President (Former Employee) –  FloridaApril 25, 2017
A lot of changes with the sale of the sales force and spin off of the retail business into a separate company Brighthouse financial many new opportunities.
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Very good workplace
Onsite Usability Expert @ Cognizant (Former Employee) –  New York, NYApril 25, 2017
Work Life balance is there, got a lot of support from colleagues and boss after i had a kid. Could divide between the family and work as i was able to work from home many a times.
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Was family friendly in the past
ACCOUNTS PAYABLE FINANCIAL ANALYST (Former Employee) –  Tampa, FLApril 24, 2017
The company was family oriented in the past; however, as management changed, the direction and culture of the organization changed. It is not the same company it once was. Very disappointing.
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Selling Insurance and Retirement Products
Financial Services Representative (Former Employee) –  Orlando, FLApril 24, 2017
A typical day at work was either call possible contacts to have appointments or going to peoples homes to meet with them about their insurance and retirement needs. Worked many nights and some weekends.
Pros
Company Leads
Cons
Straight Commission
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great place to work
Executive Assistant (Former Employee) –  New York, NYApril 24, 2017
although not one for insurance companies but I had a great boss that helped to develop my skill level as an Executive Assistant. Not many manager's do that with their assistants. I hope to find that again some day
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friendly co workers
Customer Service Associate (Former Employee) –  Miamisburg, OHApril 22, 2017
typical work day fast paced
multitasking using 2 computer screens and multiple functions
management was ok
workplace mostly nice people peaceful
hardest part of the job was dealing with policies that didn't quite
work and not being able sometimes to fully service the customer
the most enjoyable part was the co workers
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Productive/ Provide excellent customer service
Group Life Claims-Claims Examiner (Current Employee) –  Oriskany, NYApril 21, 2017
Processing group life insurance claims. Management cares about their employees and tries to provide as many growing opportunities as possible. At some points it is difficult to work with families of the deceased individual because they are going through a hard time. But getting the life insurance policy of the insured paid helps give the family closure.
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Met
Financial Representative (Former Employee) –  Bloomington, MNApril 20, 2017
MetLife, Inc. is the holding corporation for the Metropolitan Life Insurance Company (MLIC),[4] better known as MetLife, and its affiliates. MetLife is among the largest global providers of insurance, annuities, and employee benefit programs, with 90 million customers in over 60 countries.[3][5] The firm was founded on March 24, 1868.[6]

On January 6, 1915, MetLife completed the mutualization process, changing from a stock life insurance company owned by individuals to a mutual company operating without external shareholders and for the benefit of policyholders.[7] The company went public in 2000.[8] Through its subsidiaries and affiliates, MetLife holds leading market positions in the United States, Japan, Latin America, Asia’s Pacific region, Europe, and the Middle East.[9] MetLife serves 90 of the largest Fortune 500 companies.[10] The company’s principal offices are located at 1095 Avenue of the Americas in Midtown Manhattan, New York City, though it retains some executive offices and its boardroom in the MetLife Building, located at 200 Park Avenue, New York City, which it sold in 2005.[11]
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learning/team building environment
Sr. Sales Compensation Specialist (Former Employee) –  Somerset, NJApril 20, 2017
There was always something new to learn, and working as a team was always encouraged. They gave incentives to build moral in the workplace. Also flexible with work schedule.
Pros
growth potetial
Cons
Relocated
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Highly stressful, money driven
Claims Adjuster (Former Employee) –  St. Louis, MOApril 19, 2017
While Metlife provides a good customer service. behind the scenes the work environment is negative, stressful and not age friendly. Management pushes harder and harder for more results above and beyond abilities, without support or value to employee.
Pros
Good pay, benefits.
Cons
Negitive motivation and they get rid of older employees.
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Prepare for constant change.
Software Develop Engineer II, P&C Claims (Current Employee) –  Clarks Summit, PAApril 19, 2017
People are respectful. Salary is fair. Management varies, but most managers are reasonable and helpful. Free coffee and quiet rooms. The culture is constant change. The hardest part of the job is seeing the company make mistakes which you can not stop as the initatives are passed down from much higher up management. Job security, at this point, is 'not safe'. I enjoy complex coding projects that take a lot of time. They keep me busy and allow my days to pass quickly.
Pros
People, Salary, Compensation
Cons
Senior Managment, Job Security
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Health plan for the State of NY
Claims Trainer Analyst (Former Employee) –  Kingston, NYApril 19, 2017
Productive, quality conscious organization. Valuable experience in medical claims processing, coding and accuracy assurance. Opportunities for advancement.
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MetLife - Group, Voluntary & Worksite
Business Planning & Strategy Consultant (Current Employee) –  Waltham, MAApril 18, 2017
Met is a massive corporation with lots of areas for growth. The organization does experience relatively high turnover and personnel shifts/reorganizations are frequent. Compensation and Benefits are great. Management has a focus on individual development, but organizational shifts can make this difficult long-term.
Pros
Large corporation, great benefits, good compensation, flexability
Cons
job security can be low in certain areas
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Dividend Evaluation
Agent Services Representative/Evaluation Clerk (Former Employee) –  Warwick, RIApril 18, 2017
During my time at Met Life I enjoyed many aspects of my job. I enjoyed getting the opportunity to work with numbers and help people understand their policy.
Pros
Got to work with numbers
Cons
Dividend history
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Great Place to start
Business Systems Consultant (Former Employee) –  Bridgewater, NJApril 18, 2017
 Reviewed, advised, or helped in the establishment of Customer Information Risk Assessments, Data Flow Analysis, Data Inventories, and Information Flows for financial clients.
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A job not a career
Client Services Consultant (Current Employee) –  Aurora, ILApril 18, 2017
Client service is constantly changing as upper management attempts to find a model that is efficient to compete in the market place. Every 18 months a new upper management team arrives, with no prior experience in Service and implements changes. Systems are old and rigid and require numerous work arounds to function. No plans to update systems. They constantly preach metrics for evaluating your performance, however many of the metrics they use are flawed in their concept. In the end, your success or lack there of is completely depended on where your manager ranks you against your colleagues. It's a forced bell curve, so there are only so many A's, B's, and so on. A great team has to have some one in the unsatisfactory position, whether it's justified or not. This kind of thinking is an example of how far behind the times this organization is.
Pros
Benefits are strong
Cons
Constant change
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Going thru transformational changes
Chief of Staff to SVP and Program Manager (Current Employee) –  Bridgewater, NJApril 16, 2017
The company is going thru transformational changes and cost cutting is one of the focus which impact the culture and environment in workplace. Constant reorganization and extreme expense control measurements makes everyone unsecure about future.
Leadership is focused on cost cutting and efficiency, less about associates.
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Good place to work
Elite Service Consultant (Former Employee) –  Bloomfield, CTApril 16, 2017
Good place to work with nice people and good benefits. I had learned a lot at Met Life and was lucky enough to have good managers and met a lot of nice people and friends.
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fine
Web Analyst (Former Employee) –  North CarolinaApril 13, 2017
good place to learn and become more technically strong provides good understandable meetings where we can express our doubts
and also we can grow in our life
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Overall rating

3.9
Based on 2,449 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.7
Job Security/Advancement
3.4
Management
3.5
Culture
3.7