MetLife Employee Reviews

Found 1,411 reviews matching the search
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Love working with my team.
Sales Associate (Current Employee) –  OklahomaDecember 1, 2016
Local leadership is great. Company tries to make work fun. They give to the community. There is constant change to get used too.
Pros
Excellent Benefits and vacation time.
Cons
Constant change and lower yearly incentives for sales groups.
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Family oriented employer
Senior Regional Compliance Consultant (Former Employee) –  Phoenix, AZDecember 1, 2016
Metlife provided a family friendly work environment with flexibility. I worked with Metlife for 12 years before Metlife sold the retail side of the business.
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Highschool politics.
Customer Service Representative (Former Employee) –  Utica, NYNovember 30, 2016
Childish, irresponsible management. The whole environment is a popularity contest. Treats people like criminals when you have completed your duties and your temporary position has run it's course. Only positive is that they allowed as much overtime as you could possibly manage.
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Fun Work environment
Associate Claims Coordinator (Former Employee) –  Irving, TXNovember 28, 2016
MetLife cares about it's employees. Upper management listens to the employees. They provide advancement opportunities and the company cares about the employees.
Pros
Great place to work!
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Okay a few issues
Customer Service Representative (Current Employee) –  Tulsa, OKNovember 28, 2016
Was brought in as a temp to enroll Washington State employees; Letter that was sent to customers had wrong information. Customer was told that they will have a smooth transition and keep the same coverage, which was true but they were not told that the monthly cost would change. I asked for help with issue multiple times and management seem like they did not want to help
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Blessed & Blessed
Sr. Technical Assistant (Current Employee) –  Ridgeland, MSNovember 22, 2016
Hands on help and training. Worked exceptionally well with office staff.

I learned more in my time here than in 10 years on secular job at the time.

Great environment.
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A Good Company
National Client Service Consultant (Current Employee) –  Atlanta, GANovember 22, 2016
A typical day can be stressful depending on the area that a person works in. You typically learn something new everyday. I worked with a group of beautiful people. The hardest part of the job was work life balance.
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Productive work environment
Licensing Specialist (Former Employee) –  Johnstown, PANovember 22, 2016
Data Entry. Terminated appointments and licenses. Filed cases that were terminated. Did daily audits on employees. Various projects as assigned.
Pros
Lunch breaks, flexible schedule
Cons
No benefits
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Good place to work
Senior Reports Analyst (Former Employee) –  St. Louis, MONovember 21, 2016
The company is too location oriented, which is why I no longer work there. They decided to pretty much close down the St. Louis location for operations.
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Not a well run company
Project Manager (Current Employee) –  Oriskany, NYNovember 21, 2016
Worked there for many years, but recent changes are making adverse effects to the business.

Managers are hit or miss. There are more bad managers than good managers. Working from home is difficult because managers do not receive any training or guidance on how to manage people who work from home.
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Great workplace
Customer Service/Sales (Former Employee) –  Dallas, TXNovember 17, 2016
I loved working for MetLife. Great people with great attitudes. It was always a very productive, yet fun workplace.I worked for a single agent in a small office, but we got along great and I loved it.
Pros
Good hours, great customers, understanding employer
Cons
No health benefits
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Good People, Bad Culture
Director, Learning Strategy (Current Employee) –  Charlotte, NCNovember 17, 2016
I wasn't there long enough to be very detailed. I really like the people, but the culture was too slow, too process bound, and too chaotic for me. I was reorged within a month of joining and the results wasn't good for either me or MetLife.
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Program Management / PMO
Senior Program Manager / PMO Consultant (Former Employee) –  Bridgewater, NJNovember 16, 2016
Effective support provided throughout year long engagement via working with enterprise program management office and leveraging processes and disciplines already in place.
Pros
Casual yet determined atmosphere
Cons
Job Uncertainty
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Educational
Senior Controls Analyst, Corporate Ethics (Former Employee) –  Johnstown, PANovember 16, 2016
Peers and direct management were awesome to grow with. Job requirements and responsibilities were accommodating. Work from home features that allowed for family obligations.
Pros
progressive
Cons
non-inclusive
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Great family/work life balance
Short Term Disability Case Specialist (Current Employee) –  Bloomfield, CTNovember 15, 2016
Internally there are some struggles and the pay is not great compared to other companies. My manager is wonderful and co-workers are great. However if you are leading in getting your work done you are rewarded by doing other peoples work too.
Pros
work from home
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N/a
Sr Offset Management Specialist (Former Employee) –  virtualNovember 11, 2016
A typical workday depends on what department you are assigned too daily. Management is inconsistent, some acknowledge your achievements and some do not.
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Fast paced job
Mortgage Doc./Admin. (Former Employee) –  Irving, TXNovember 11, 2016
Getting the job successfully done. Learned to have patients and listen to the customer to find out why there's a hardship. As all other jobs the best part of the day is clocking out
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Great Culture
Senior Field Claims Representative (Current Employee) –  United StatesNovember 6, 2016
MetLife definitely deserves the high rankings from big name diversity groups. The culture is very inclusive and that makes it easier to do your job. The only bad thing is very little paths for advancement.
Pros
Great culture, diverse, great benefits
Cons
Lack of clear career path & advancement
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Great place to work
Client Service Analyst (Current Employee) –  Aurora, ILNovember 6, 2016
Benefits, co workers, and pay are great however the job is extremely stressful and makes it hard to balance home and work life.
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Sales
Financial Services Advisor (Former Employee) –  Greensboro, NCNovember 4, 2016
Life Insurance, Health Insurance and other sales opportunities. Good working environment with psitive coworkers and management. Customer service vital to this position
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Overall rating

3.9
Based on 2,077 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.7
Job Security/Advancement
3.4
Management
3.5
Culture
3.7