Prioritize issues and documentation. Generate proposals and marketing materials. Reporting to senior management. Team leader for administrative staff. Serve operational standards. Work in a friendly environment.(+) Field customer inquires.
Telesales Agent, Tranzact (Former Employee) – North Carolina – January 12, 2017
Typical day consisted of relating to potential policyholders. I learned to market prospective policyholder by phone. My management was effective. My co-workers were team oriented. The hardest part of the job was we were actually contractors which allowed us only so much control/ input in the company. The most enjoyable part of the job was meeting the needs of the consumers.
Supportive management and staff
Objectives could be ambiguous i.e. Growth opportunities
Service Delivery Manager (Former Employee) – New Jersey – January 11, 2017
MetLife Investment was a very fun place to work in; i was able to make ground breaking innovations in terms of Cloud Management and Point in Time Recovery for Disaster Scenarios and Complete DevOps Engineering Solutions
Term Conversion Analyst/Case Manager (Former Employee) – Tampa, FL – January 9, 2017
Come in mentally ready for work.Leave personal issues behind. Learn from any errors in the past and apply them and learn from them. Treat them with respect and courtesy as I will expect from them. Greet acknowledge their presents as I will expect from them. Partner up with senor associates on complex issues ie system issues etc. Open communication is the key to a successful company and team.
Lead Business Intelligence Specialist (Former Employee) – Warwick, RI – January 8, 2017
to work or at least it used to be. They have underwent many org changes and with that the atmosphere has changed drastically. Senior Leadership is aggressive and continues to make bad decisions hindering performance and growth.
TAM Coordinator Specialist (Former Employee) – Bloomfield, CT – January 5, 2017
I would not recommend this position at the Bloomfield location to anyone.
I worked in an inbound call center environment. While I greatly enjoyed what I was doing I did not care for the unsupportive and at times verbally abusive managers or customer service supervisors. I heard this across the board from different teams, different departments.
Also the training was greatly lacking. No paitience, dismissive if you asked questions or needed to go over something again.
The one really good thing was that people would say hi to you or make small talk even if you didn't know one another.
I expected so much more professionalism from a company that has such a good reputation as MetLife does.
Pays more than most for a call center position, friendly employees
Recreation Staff (Former Employee) – Greensboro, GA – January 4, 2017
I actually didn't mind the job at all. I enjoyed the people I worked with and the majority of the members I spoke to regularly. The issue at this job was that the management expected you to be able to work 24/7 and on call for $8/hr. They would work you 20 hours overtime if you didn't speak up.
New Business Complex Services Rep II (Current Employee) – West Des Moines, IA – January 2, 2017
supportive and open office environment, diverse, flexible, multiple programs for employees compensation not competitive, limited options for career growth not a big presence in Des Moines so what you can do with the company is limited
supportive and open office environment, diverse, flexible, multiple programs for employees
compensation not competitive, limited options for career growth