A typical day at work was either call possible contacts to have appointments or going to peoples homes to meet with them about their insurance and retirement needs. Worked many nights and some weekends.
Executive Assistant (Former Employee) – New York, NY – April 24, 2017
although not one for insurance companies but I had a great boss that helped to develop my skill level as an Executive Assistant. Not many manager's do that with their assistants. I hope to find that again some day
Customer Service Associate (Former Employee) – Miamisburg, OH – April 22, 2017
typical work day fast paced multitasking using 2 computer screens and multiple functions management was ok workplace mostly nice people peaceful hardest part of the job was dealing with policies that didn't quite work and not being able sometimes to fully service the customer the most enjoyable part was the co workers
Group Life Claims-Claims Examiner (Current Employee) – Oriskany, NY – April 21, 2017
Processing group life insurance claims. Management cares about their employees and tries to provide as many growing opportunities as possible. At some points it is difficult to work with families of the deceased individual because they are going through a hard time. But getting the life insurance policy of the insured paid helps give the family closure.
MetLife, Inc. is the holding corporation for the Metropolitan Life Insurance Company (MLIC), better known as MetLife, and its affiliates. MetLife is among the largest global providers of insurance, annuities, and employee benefit programs, with 90 million customers in over 60 countries. The firm was founded on March 24, 1868.
On January 6, 1915, MetLife completed the mutualization process, changing from a stock life insurance company owned by individuals to a mutual company operating without external shareholders and for the benefit of policyholders. The company went public in 2000. Through its subsidiaries and affiliates, MetLife holds leading market positions in the United States, Japan, Latin America, Asia’s Pacific region, Europe, and the Middle East. MetLife serves 90 of the largest Fortune 500 companies. The company’s principal offices are located at 1095 Avenue of the Americas in Midtown Manhattan, New York City, though it retains some executive offices and its boardroom in the MetLife Building, located at 200 Park Avenue, New York City, which it sold in 2005.
Claims Adjuster (Former Employee) – St. Louis, MO – April 19, 2017
While Metlife provides a good customer service. behind the scenes the work environment is negative, stressful and not age friendly. Management pushes harder and harder for more results above and beyond abilities, without support or value to employee.
Good pay, benefits.
Negitive motivation and they get rid of older employees.
Software Develop Engineer II, P&C Claims (Current Employee) – Clarks Summit, PA – April 19, 2017
People are respectful. Salary is fair. Management varies, but most managers are reasonable and helpful. Free coffee and quiet rooms. The culture is constant change. The hardest part of the job is seeing the company make mistakes which you can not stop as the initatives are passed down from much higher up management. Job security, at this point, is 'not safe'. I enjoy complex coding projects that take a lot of time. They keep me busy and allow my days to pass quickly.
Business Planning & Strategy Consultant (Current Employee) – Waltham, MA – April 18, 2017
Met is a massive corporation with lots of areas for growth. The organization does experience relatively high turnover and personnel shifts/reorganizations are frequent. Compensation and Benefits are great. Management has a focus on individual development, but organizational shifts can make this difficult long-term.
Large corporation, great benefits, good compensation, flexability
Client Services Consultant (Current Employee) – Aurora, IL – April 18, 2017
Client service is constantly changing as upper management attempts to find a model that is efficient to compete in the market place. Every 18 months a new upper management team arrives, with no prior experience in Service and implements changes. Systems are old and rigid and require numerous work arounds to function. No plans to update systems. They constantly preach metrics for evaluating your performance, however many of the metrics they use are flawed in their concept. In the end, your success or lack there of is completely depended on where your manager ranks you against your colleagues. It's a forced bell curve, so there are only so many A's, B's, and so on. A great team has to have some one in the unsatisfactory position, whether it's justified or not. This kind of thinking is an example of how far behind the times this organization is.
Chief of Staff to SVP and Program Manager (Current Employee) – Bridgewater, NJ – April 16, 2017
The company is going thru transformational changes and cost cutting is one of the focus which impact the culture and environment in workplace. Constant reorganization and extreme expense control measurements makes everyone unsecure about future. Leadership is focused on cost cutting and efficiency, less about associates.
Administrative Assistant/Secretary (Former Employee) – Brid – April 12, 2017
it was a wonderful company to work for. It was a Challenge and I loved it. The people were very pleasant to work with. We all problem solved together, we all worked very well together the company was very fair.
CSC (Current Employee) – Dayton, OH – April 12, 2017
Metlife really takes care of their employees. A friendly and comforting environment. Challenging and goal oriented. The customers are the hardest part of the job. You have to be able to let things roll of your back and not take things personally.