Property & Casualty Specialist (Former Employee) – Coeur d'Alene, ID – November 9, 2015
Although agents compete against each other I found all the agents were helpful and we all learned to rely on each other for education and guidance. We competed but the point was more to help each other succeed. I loved working with the customers and my goal every day was to help someone in a big way. Maybe find them lower premiums or better coverage. It was a good day if I helped even one person.
I enjoy working at MetLife I am just looking for some part time work to help pay some bills off I do data entry, research, manage email in box for policy change dept. co workers are good people i would like to be more challenged in work
Director (Current Employee) – Bridgewater, NJ – March 4, 2016
MetLife has been a great company to work for and I've learned a lot thus far about financial services industry and the importance of benefits in everyone's lives. Speaking of benefits, they are great - very happy with what we have and it's hard to find similar elsewhere. From a culture perspective, there is a big gap that keeps growing between the "haves" vs. the "have nots": if you're an officer, you are set for life, but if you're one of the worker bees, you're working your heart out and not always getting credit / recognition / compensation you deserve. There's lots of talk about getting compensation parity to the market but that's not being executed well in practice. Also concerns about strategy and way forward - insurance is not a nimble industry by nature and there is growing fear that an older, established company won't innovate fast enough. Right job, right group - it's a great place to work. "Buyer beware" with your actual manager - some are great and some are not.
Great place for benefits and advancement opportunities
Customer Service Rep (Former Employee) – Dayton, OH – November 6, 2015
I love working in customer service and I genuinely enjoyed the customers and staff, there are many of things I didn't agree with, but i still came in with a smile and did my job, in making sure that all my customers that were spoken with felt exceptional.