Not a great place to be in New Bern
Resident Counselor (Former Employee) – New Bern, NC – September 6, 2012
Shifts are long, at least 15 hours a day and you sleep on site. A typical day includes driving the students to school and appointments, grocery shopping, continually typing notes on student progress, helping students search for jobs, do homework, cook dinner, play sports. Assist students through behavioral outbursts/crisis using the given teaching model. The students I worked with were coming out of youth detention centers and are older (16-18) so they are difficult to work with and do not take instruction well if they don't see the immediate personal benefit. You will learn a LOT about communication, feedback, and working as a team.
Management in Raleigh's head office seems dedicated to the children and consistent in their efforts with new hires, but at the home was very biased towards certain employees and inconsistent with training, meetings, and giving feedback. Working with coworkers was even more difficult. Some didn't do any work, others didn't communicate, others seemed like everything was fine until they got a chance to talk to management.
The hardest part of the job is figuring out where you fit in. It seems like every time you start to figure it out something gets messed up. Turnover is high, which doesn't help. The most enjoyable part of the job is having those good moments with the kids where you know you've made a difference and feel that they really learned something and appreciate that you took the time to care.
free food at the home, great benefits
long shifts with no breaks, coworkers, sleep on site