Director of Quality Assurance (Former Employee) – 4300 Monument Road, Phila., PA j19131 – November 27, 2013
-Reviewing Client Records to insure we where in compliance with government standards. -Providing reviews to supervisors to take action for charts out of compliance -Conducting training with social workers about the laws and policies that had to be complied with while providing service to clients -Investigating and filing state reports for any suspicion of child abuse -Provide training to all staff about the requirements for Incident reporting -Creating training materials and/or audit tools -Assisting the Executive President in documenting and revising policies -The most enjoyable part was seeing children placed in Foster Care either return to a safe family home, or to be adopted. -The hardest part of the job was dealing with anger from Department leaders or social workers for providing information to Executive Management that the charts were not in compliance.
Free lunches, various events to bring us together outside of the workplace
had no power to make management take my suggestions to correct problems in the charts, It made my job difficult, Executive Managment knew my work caused them not to fail audits.
I used to work at the home in Edenton. It is an unfair and biased work environment. Certain resident counselors are allowed to do nothing while others work very hard. Ex: R.C. will be in the office lying in bed while they are supposed to be on the floor working. The shift is 7 a.m.- 10 p.m. Staff should be on the floor helping the other R.C. and watching the youth. Instead; they are allowed to go to bed before the shift has even ended. Also; there is no communication between certain staff regarding the events of the day. Also; there have been issues with staff speeding while driving the company van and getting tickets but the program manager sweeps it all under the rug as well as certain staff cursing and yelling at youth but it's not reported to corporate. As far as corporate goes; when you attempt to inquire about pay issues, etc.; you're not even given the courtesy of a return phone call. Certain staff is shown favoritism.
I've been working here for over a year. The client population is the duely diagnosed, and they can be difficult to handle at times. But management is always there to support and give feedback to help staff in crisis situations and with support. The hours are long, so I wouldn't recommend taking this job if you have small children because the schedule would be difficult to work with. Coworkers are also a plus. There is a team atmosphere and you never feel alone in any given situation.
Free meals while on the clock, fun activities with the kids, coworkers, good benefits
Foster Care Team, Trainer (Current Employee) – Raleigh, NC – August 29, 2016
I have been with MHC since 2009 and it is a great place to work. They have a strong mission to help children and families who are facing tough challenges. They offer great benefits and strong support for professional development. It is tough work because the needs are great, but the sense of teamwork is powerful.
good benefits, professional development, great culture
Child Care Worker (Current Employee) – Cataula, GA – December 25, 2015
When the CEO's changed, the mission of The Methodist Home changed. No longer are we restoring nurturing relationships and trying to forge positive relationships with families and the community-at-large: it's all about a dollar now more than ever before. Understand, this is a glorified babysitting job where you deal with youth between the ages of 11 to 18 (and depending on agreements, ages 19-21) who have been mentally, physically, emotionally, sexually, and spiritually abused and discarded and many have criminal records pages long. They have undesirable behaviors and people in the community don't understand that right off the bat, but if the community is resilient and forges relationships (that TMH somehow doesn't burn), then they'll come to understand the youth as well as the staff members and why things are done as they're done.
A typical day revolved around no more than 8 youth in a house. You prepare food, prepare their medication, ensure they've completed hygiene, ensure they're completed chores and cleaned their rooms, eaten, and are sent off to school on time. They go to public school and we try to make things appear as normal as possible. When the youth return from school, they're given snack, complete study hall with tutors, have outside play time, dinner, hygiene, night snack, medication, phone call time, and some free time before bed. That's the schedule and for the most part it does not change, which is good, because many of the youth cannot handle change or too many options.
With that being said, most times the youth aren't difficult to handle. Youmore... just have to learn to pick your battles and get use to having to watch them like hawks because they behave as typical youth do. So, the other part of the issue comes from co-workers/ management. Again, pick your battles... and keep your mouth shut about your personal life, beliefs, etc.
For this job, you're required to have a bachelor's degree, but the pay is laughable. Don't go in there talking about you're "here for the kids" because that's bull. You're also there to earn a living but due to the high turnover rate, you'll be burned out quickly because you'll be called on all the time to cover shifts that are between 8, 10, or 14 hrs and asking for time off is a battle with management, simply because if there's no one else to cover the shift they'll have to cover it-- oh no!
Overall, if you just desperately need a job or change of jobs, or if you're working on a degree and you need experience in behavioral health: ok, apply for this job. If you land this job, do not stay for more than 1-2 years. That's enough time to earn experience and a master's degree so you can go elsewhere and be properly compensated for experience/education, as there are next to NO opportunities for advancement unless someone resigns/ abruptly quits/ or is fired and the position opens up.less
A few amazing co-workers who know what they're doing and make the shifts run smoothly
When you are hired you go through an extensive training. Going into the home you feel very equipped to handle the situations that take place. What they fail to mention in training is that the kids would be the easy ones to handle. Yes kids had outburst and they cuss and yell back sometimes, I was even threatened by kids. This was the easy part. Direct management was poor, lacked experience, did not have personality. Direct management would degrade employees and schedule them for 50-60 hours in one week without the enployees permission and if you didn't come you would get written up. You are told constantly that you the employee are responsible for consequences and daily interactions but then would reprimand you if it wasn't to their liking. Head-quarters seems like their head is in the right place but fail to act when employees are openinly discussing how unhappy that are with direct management. In my time there were 8 employees through. 1 was fired all 7quit because of management, me quitting makes 8. A co-worker who has been there for 2.5 years has watched 38 people come and go! If you want stability, a therapeutic work environment, and good pay look elsewhere. They nickel and dime you at every corner!
Free meals and snacks while on clock, co-workers turn into great friends, helping the kids
No breaks, 15 hr daily shifts, poor management, pay, lying to cc and parents about education, no organization, no personal life
MHFC does not compensate employees what they are worth. Low wages and long hours. You must be a be caring and understanding to work with these children. Lowest paid employees work in group homes and transitional homes. This is a good job for someone looking to gain work experience.
Working with children. Making a change in someones life. Free meals.
Long hours, chances of being attacked by children.
Resident Counselor (Former Employee) – New Bern, NC – September 6, 2012
Shifts are long, at least 15 hours a day and you sleep on site. A typical day includes driving the students to school and appointments, grocery shopping, continually typing notes on student progress, helping students search for jobs, do homework, cook dinner, play sports. Assist students through behavioral outbursts/crisis using the given teaching model. The students I worked with were coming out of youth detention centers and are older (16-18) so they are difficult to work with and do not take instruction well if they don't see the immediate personal benefit. You will learn a LOT about communication, feedback, and working as a team.
Management in Raleigh's head office seems dedicated to the children and consistent in their efforts with new hires, but at the home was very biased towards certain employees and inconsistent with training, meetings, and giving feedback. Working with coworkers was even more difficult. Some didn't do any work, others didn't communicate, others seemed like everything was fine until they got a chance to talk to management.
The hardest part of the job is figuring out where you fit in. It seems like every time you start to figure it out something gets messed up. Turnover is high, which doesn't help. The most enjoyable part of the job is having those good moments with the kids where you know you've made a difference and feel that they really learned something and appreciate that you took the time to care.
free food at the home, great benefits
long shifts with no breaks, coworkers, sleep on site
This company has a high employee turn over rate which makes it difficult for the current employees. They also need more training for management and would also be nice if they treated their employees fairly.
Unfortunately, I was stricken with brain cancer and could not return to work. However, the training was excellent. Questions were answered by fellow staff when I was in doubt. Wish I could've worked there longer.
I started off working evening shift, which consisted of much more than night shift. There is a lot of planning, implementing the schedule and activities. I have several coworkers, we all work together as a team. The hardest part of the job is dealing with an emotional outburst from a child because what their mood will be like is unexpected.We never know if the kids want to physically harm themselves, staff, or another child. I work with dually diagnosed children, mentally and emotionally with severe behavioral problems. But see the kids improve on their behaviors and complete the program to go back home is definitely a tear jerker.
PROPERTY MANAGER ASSISTANT (Current Employee) – Philadelphia, PA – July 22, 2014
A typical day at Methodist Services is meeting the needs and demands of the individuals we serve through our programs. Working in for this diverse organization can be a challenging and rewarding experience. I enjoy working for this organization because of the leadership whom influences you to develop professionally.
HUMAN RESOURCES SPECIALIST (Former Employee) – Philadelphia, PA – February 9, 2013
Fair mgmnt., nobody hangs over your shoulder watching you; freedom to develope your own procedures/processes that work for you; a bit touchy about time - was an exempt employee and whenI cma in late woul dhave to make up time, even though I was exempt. Overall...not bad!
freedom to develop yourown areas/procedures/processes
Getting up in the morning same routine. Working with at risk kids its not easy. I would always take charge in whatever we had to do. We all worked together. Putting their meals together, when it was time to go to bed after a long day.