Know what you are getting into
Residential Counselor (Former Employee) – Franklin, NC – April 11, 2016
When you are hired you go through an extensive training. Going into the home you feel very equipped to handle the situations that take place. What they fail to mention in training is that the kids would be the easy ones to handle. Yes kids had outburst and they cuss and yell back sometimes, I was even threatened by kids. This was the easy part. Direct management was poor, lacked experience, did not have personality. Direct management would degrade employees and schedule them for 50-60 hours in one week without the enployees permission and if you didn't come you would get written up. You are told constantly that you the employee are responsible for consequences and daily interactions but then would reprimand you if it wasn't to their liking. Head-quarters seems like their head is in the right place but fail to act when employees are openinly discussing how unhappy that are with direct management. In my time there were 8 employees through. 1 was fired all 7quit because of management, me quitting makes 8. A co-worker who has been there for 2.5 years has watched 38 people come and go! If you want stability, a therapeutic work environment, and good pay look elsewhere. They nickel and dime you at every corner!
Free meals and snacks while on clock, co-workers turn into great friends, helping the kids
No breaks, 15 hr daily shifts, poor management, pay, lying to cc and parents about education, no organization, no personal life