Pros: the great learning experience i obtained
Cons: no benefits of any kind
I loved learning from my co-workers, whom I got along with fantastic! I loved working for the patients that came into the hospital; giving them a great customer service experience to help with their day was very gratifying. I learned how to register patients for outpatient testing, inpatient testing, and emergency room visits. I worked with the EPIC EHR system to register patients, and learned how to use that system quickly. I learned how to attach multiple insurance to patients medical records. I would say the hardest part of the job was working in the emergency room when we were extremely busy. There were a lot of disgruntled patients that had long waits in the emergency room that were none to happy. I love helping people, so I would diffuse the situation and make my rounds in the waiting room and let them know how much longer they would have to wait. There were around 19 rooms in the ER, so I would check my computer to see if they had been treated yet to get an idea of how long the patients would be back in the rooms. I would keep the patients in the waiting room updated on how much longer it would take for them to be called back. I would check on them regularly and they really appreciated my attentiveness.