Branch Sales and Service Representative (Former Employee) – Chelsea, MA – January 27, 2017
A typical workday includes various teller transactions. I enjoyed being part of the end of day balancing of ATM machines and bank vault. It gives employees a feeling of importance. Management is extremely supportive of staff. The entire company encourages staff to attend training to obtain better knowledge and be cross trained within different departments.
Branch Supervisor (Current Employee) – Lynn MA – August 13, 2015
Metro is a great place to work and offers a very dynamic work environment with growth opportunities. It also offers compensation for college for full time employees. In general the benefits packages are very competitive.There are a lot of varieties for employees who wants to build up their professional career in the financial industry.
ranch Sales and Service Representative (Current Employee) – Chelsea, MA – August 7, 2015
I enjoyed the time I spent at Metro. The people and the approachability of the leaders make the experience enjoyable. I learned a lot about diversity and how to maneuver conversations with people of different backgrounds.
Branch and Service Sales Representative (Former Employee) – Chelsea,MA – December 29, 2014
A typical day at Metro was anything but typical. Balancing cash drawers checks and coin machines was always something different. the hours of operation were one thing and the hours of actual work were another. As a teller one is not allowed to leave until everyone is balanced completely so some days were a lot longer than others. I learned a lot working for the main branch. Opening accounts closing accounts reports that have to be submitted goals that have to be met.For the most part everyone works as a team to have the best results possible. The hardest part of the job was finding the best way to meet the needs of every member.
Retail Support/eServices Agent (Former Employee) – Chelsea, MA – November 3, 2014
During the years at Metro Credit Union, I was able to learn and grow within the company, treating one another like family and close friends. The employees at Metro Credit Union are wonderful people and great to work with.
Mortgage Administrator (Former Employee) – Chelsea, MA – April 24, 2014
On a daily basis at Metro Credit Union, I review loan applications, review first mortgage and second mortgage home equity loans, and data entry. I have learned different loan products and complying requirements. I enjoy working with my co-workers and everyone is very friendly and a pleasure to work with. We work as a team and this gets the job done in a timely manner.
Reliable and responsible co-workers, long lunch breaks
Mortgage Administrator (Former Employee) – Chelsea – March 10, 2014
Responsibility, Fully and accurately follows the Completeness Reviewer's Written procedures for each loan file. Demonstrateds the ability to maintain the required turn time on all loan files. Has knowledge and understanding of the compliance requirements within each loan file including to RESPA, TILA HMDA, etc. Take initiative to find resolutions on loan files in order to maintain process flow turn times, service, quality and compliance. Demonstrates the willingness to learn and grow in an effort to assist in recommendations in effiencies of process flow within the job. Handle customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problem, understands company products and services, maintains pleasant and professional image.
Senior Branch Sales and Service Representative (Former Employee) – Lawrence, MA – April 14, 2013
My responsibilities where primarily building rapport with our members and answering any questions they had and assisting them in their banking needs. Opening of accounts and inputting loan information was also part of my daily duties.