This job was my first security job. I loved working for here but the only problem I had was they didn't pay enough. Don't get me wrong when I first started the money was ok but as I got older with more responsibilities I had to look for something better.
Field Manager (Former Employee) – Chicago, IL – November 18, 2015
I enjoyed working with the guards and clients.
Upper management and the corporate office, I felt didnt really care about the employees, it was always about money. There is no room for advancement/promotions,no paid vacation time or bennefits for the employees. The hours were too short for the employess,they had to work 6/7 days just to make 32hrs if that.
Metro One is a good company for someone who has another job or in school, it is not a good place to work if that would be your only income.
starting pay for employees, no vacation, not enough hours for the employees.
At job fun with suportive and cooperative managementand how you personally grow and develop your skill. Some time lot of amount of delay tectice and politics, but this a routine in a big organisations. The most enjoyable part of the job was working with nice and coopratve the colleagues and learned from them. The first day of the job started was very busy because the company grew and most dificult to new people. There was a lot of variety in ranging from the challenging and exiting
Security Officer (Former Employee) – Southfield, MI – May 29, 2012
A typical day at work consisted of monitoring the premises; observiing the activities of customers; checking customer receipts; patrolling the parking lot, and monitoring the entrance and exit of the stores. I gained experience and learned how to be responsible. Management has expectations and they want you to be dependable. My co-workers taught me how to be a part of a team. The hardest part of the job was staying in the same place for hours at a time. The most enjoyable part of the job was meeting people.
fomer employees (Former Employee) – Joliet – August 17, 2013
well i work for this company for a year and half and all i can say is they don't treat there employees right...i maybe called off three times in my whole time working there and i.constantly had to deal with inconsistent changes in my schedule and was told if i couldn't do the schedule then i should quit there are no benfits no pay increase,they dont even provide direct deposit..and the management is not willingly to work with the security officers...overall this is a bottom feeding type security company..don't apply....only apply if you want to be jerk around with low pay and treated with low appreciation
no consistent schedule, low pay, no pay raise, gossip about employees, favoritism with management, ...need i go on
The company is great to work at because they are kind and generous the people you work with.
Security (Former Employee) – Lyndhurst, NJ – July 11, 2012
This company is a really great place to work at because the employes are very kind and generous and the people at the office are kind also. They always have a place to put you on work. They never leave you out on the week they give you fourty hours per week and the pay is steady.
Loss Prevention Associate (Former Employee) – Philadelphia, PA – June 29, 2014
I stayed on the floor and blended in more than the camera room in some stores. I am very good with acting like a customer and using CCTV. I politely ask the shoplifter to either come back in the store with me or just give back the merchandise and never come back to the store again.
Easy detection and surveillance.
U can get hurt by a shoplifter or their known or unknown accomplice.
Security Guard (Former Employee) – New York, NY – December 15, 2014
Keeping customers in line during a busy day is a typical day at work. I learned how to manage difficult situations. I had a very supportive management. My co-workers were reliable just as I was also reliable. The hardest part of the job was to stand for long hours. The most enjoyable part of the job was helping customers find what they wanted.
SECURITY OFFICER (Former Employee) – Chicago,il – August 22, 2012
I was assigned the Home Depot stores where I was Loss Prevention. My duties were to check receipts, assist customers, assist head cashiers with distribution of cash drawers, write recovery of merchandise recovered, and greeting customers. The management is fine although work is slow from time to time. I learned that the customer is always right no matter what, and you have to be very open minded when working in a retail environment. The hardest part of this particular assignment is working with different authority figures daily, because they are not consistant with rules or where and how they want you to perform your duties. The most enjoyable part of this job is meeting new people everyday, getting to know them and welcoming them in the early morning hours customers love coming into an environment where the feel comfortable and they enjoy seeing a smile in the morning it makes their day.
Former Field Supervisor (Former Employee) – Chicago, IL – March 8, 2014
I was more miserable than I had ever been in my life for the year and a half that I worked there. You should only apply if there are no other companies left on earth!!! The top two mgrs in Chicago were sleeping together, No direct deposit, No respect for employees as people- they only care about a breathing body being on site, The Guards barely make minimum wage, The top Mgr is extremely cheap and moody, They are losing accounts due to the poor quality of officers and the general lack of compassion from Mgrs. Three years ago they had 2 Field Supervisors and the Office Manager to quit all within a month of each other. If you were to ask them why, they'd all say because working for the two top Mgrs saps a person of their motivation. I know because I'm one of those former Field Supes and I went home in tears almost every night. HAPPY NOW THAT IT'S OVER
Not being there anymore!!!
Working for the guy that runs the Chicago office (and you know who you are!)
Security Officer (Former Employee) – McDonough.GA – January 14, 2014
The short period of time I worked for this company were not the best. There was constant gossip throughout the workplace. Management changed the Standard Of Operations daily so it made it hard to keep up with procedures. The company is understaffed. Multiple times I had to stay for an extra shift without notice ahead of time. We worked in a cramped shack with poor heating and air conditioning. There were times where I had to carry the load of a third employee because it became easy for the midday shift worker to not carry on there responsibilities. You are only given two days of formal training and even the training is poor because the supervisor in charge is paying more attention to your cell phone than they are to you. There have been times where I have had discrepancies with my paycheck and they have yet to be resolved. If you are asked to stay after for an extra do no do it. Management was also very unprofessional.
No Benefits, No set schedule, called in on very short notice.
I had to redo my NEW HIRE packet twice because the person that was responsible for processing it was on vacation...the after completing my second packet I was called three hours prior to a twelve hour shift to go to training. The person that trianed me told me I had made a big mistake by coming to work here at Metro One, problems arose during trianing and the site manager was unavailable. There was no time sheet available for me to sign in on for my training hours tobe processed, the site manager called on 04/10/2013 to ask what days I had trained and to enter it into the system. I still do not have a schedule for my new position after being told that I would receive a call back to inform me when I would be back at work, when called my the site manager they are holding conversation with persons in the background rather than being fully engaged with me; after all they called to speak with me and if they were not ready to do that then they should have waited and called at a time that was better for them. I regret accepting the position now.