MetroPCS Employer Reviews

Fun and relaxed workplace. Great pay and benefits. Always at the leading edge of advances in the telecommunication world.

A typical day at MetroPCS is not boring by far. They pay attention to detail and they promote from within.But once you become a manager, moving and growing after that is very difficult.

The owner for the store I worked was awful, all they cared about was the store not the employees needs nor safety.
The store was robbed a few times and they didn't care about taking care of my needs didnt bother asking if I needed time off or counseling. Their first question was always "How much money did they take".
We had to sell certain accsesories – more... in order to get commision (50)
but the store I worked at was so deserted Monthly I only sold about 10 or if it was a good month 25, Meaning all my effort of sales are for nothing. – less

I loved working there most of the time. For the most part all the employees were like a family then after 4 years things started changing and good people were gettting dismissed left and right and other good people were going their separate ways. I was told that I would not be held back because I was good at what I did and I worked extremely hard to – more... get promoted and then I was told I had to do the work of the position that I wanted to promote to for a year before I could be considered for a promotion. How is that possible when I was already short handed in my warehouse. I worked lots of overtime and accomplished all of my tasks and promises on their end were never kept. I went 6 months waiting for a raise and was even loaned money from my director until the raise came through at his anticipated amount but when it came through it wa for much less than he had put the raise in for and there was no back pay like he had told me there would be. The excuse given to me was that for that large an increase ( which I had earned) there would have to be approval by a certain department which was busy at the time preparing the company to become an IPO. – less

I was being trained and the store owners didn't need me after the training, so they let me go. The guy training me called me and told me, they (building owners) let me go because the new "girl" was "putting out". So they basically fired me to get some, not having it, not writing a review, i'm putting down what happened.

I work for MetroPCS, have since November last year. I understand a business has bills, but if you can't give me more than 10 hours a week, you don't need an employee. The only reason I stay is I NEED money. I wish I had something nicer to say, but, I don't. The typical work day was nothing, just sitting around, bored. No co-workers other than the store – more... owner. Hardest part of the job explaining simple things like deductibles and insurance to customers. Most enjoyable part of the job would have to be when I go home. Normally I don't want to leave work, but here I find myself waiting for the hours to tick slowly by. – less

This job was a great learning experience. It taught me about the selling process and refreshed my customer service skills.

Not a lot of room for growth but a great entry level job or a job for college students.

I would open the store help customers till close. I disliked working for this company you work from 10 am to 8 or 9pm. Their is no way around that schedule if you are a manager.

A typical day at work includes account payments, mobile device technical difficulties, account questions and sales. I enjoyed learning about my mobile device and the capabilities that a smart phone can do. Since I manage the store Monday through Thursday I generally work by myself. The hardest part of my job is when a customer complains about the device – more... and does not give me a chance to explain what they might be doing wrong. However, I have more people leaving happy and satisfied then leaving angry. – less

It would be an outstanding company to work for if they change the poor management in the Region.

It would be an outstanding company to work for if they change the poor management in the Region.

I worked at Metro for so long because of the friendly and great employees. Having an awesome boss is a great perk. Your employees do basically become your family.

I loved what I did at Metro PCS my position was secure and my office was nice I had a few employees under my supervision, but my reason for leaving was that my direct supervisor asked me to commit an illegal act.

Good company with poor management. Dallas has no clue what is happening in their South Florida operations. Nepotism runs wild here, and the company is managed like the wild West.

it is a great job. Great hours alot of work and stress. fun work place great coworker and friend. Every day we are meaning new people.

Metropcs is a very good place to work that for the most cares about their employees best interest. Typical days as a Store Manager would consist of preparing for opening and motivating employees to hit daily targets. The store employees are usually young and for the most only out of high school for a couple of years. The most enjoyable part of my day – more... is interacting with my employees and customers. – less

My coworkers, were very good in training to become a better sales person,

MetroComm is not a place anybody wants to work. They scheme everything. I love sales, I love managing. I hate this company. It is not ran with any kind of intelligence. No record of money or accounts receivable.

I have learned a great deal about corporate structure and enviroment from working at MetroPCS.