Unioned work location with lack of motivation for job function
FIDA Care Management Associate (Current Employee) – Manhattan, NY – August 15, 2016
Overall, The company is a fine health plan with knowledgeable staff, however, they lack organization and tend to lean toward a 'city employee' mentality. They require better leadership to improve, both customer and employee satisfaction in order to maintain an organization that will maintain a star rating of over 2.5. Happy employees work better for the consumers in most cases. I do see changes beginning to move in an upward direction.
Union Job Security and Pension
Lack of communication an very little advancement potential